Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Victoria Nelli

orlando fl

Summary

Dynamic entrepreneur with a proven track record in operations management and relationship building, notably at Victori. NN Productions. Expert in strategic planning and business operations management, achieving significant customer satisfaction and repeat business. Skilled in motivating teams and streamlining processes for optimal efficiency and profitability.

Overview

10
10
years of professional experience

Work History

Owner/Operator Victori. NN Productions

Self Employed
12.2023 - Current
  • Led strategic planning meetings to align team objectives with organizational goals.
  • Implemented cost-control measures for increased profitability.
  • Trained staff in customer interaction best practices to improve service delivery.
  • Fostered collaboration among team members for improved operational efficiency.
  • Managed day-to-day business operations.
  • Identified market trends by conducting regular competitor analysis.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.

Tori's Closet Resale And Vintage

Self Employed
12.2014 - Current
  • Assisted with inventory process of counting, receiving and balancing materials, supplies, tools and equipment.
  • Streamlined the installation process through effective organization of tools, supplies, and workspaces.
  • Collaborated with design team to create functional and aesthetically pleasing closet solutions for various clients.
  • Reviewed and interpreted blower door reading in relation to sealing measure requirements.
  • Delivered exceptional customer service by completing projects on time and within budget constraints.
  • Demonstrated strong attention to detail by accurately cutting materials according to specified dimensions.

Owner The Arena Art Bar

Self Employed
12.2023 - 12.2024
  • Developed financial forecasts for informed strategic planning.
  • Monitored cash flow for sustainable operational practices.
  • Recognized individual contributions to motivate and inspire teams.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.

Owner B.Nice Patio Bar

Self Employed
09.2017 - 06.2023
  • Developed financial forecasts for informed strategic planning.
  • Monitored cash flow for sustainable operational practices.
  • Recognized individual contributions to motivate and inspire teams.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Education

MBA - Marketing

Lynn University
Boca Raton, FL
12-2010

Bachelor of Arts - Broadcast Journalism

Lynn University
Boca Raton, FL
05-2003

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Staffing
  • Operations oversight
  • Negotiation
  • Inventory management
  • Strategic planning
  • Payroll processing
  • Relationship management
  • Human resources
  • Marketing expertise
  • Business operations management

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • I enjoy helping others and giving back to the community
  • Advocacy Campaigns
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques

Timeline

Owner/Operator Victori. NN Productions

Self Employed
12.2023 - Current

Owner The Arena Art Bar

Self Employed
12.2023 - 12.2024

Owner B.Nice Patio Bar

Self Employed
09.2017 - 06.2023

Tori's Closet Resale And Vintage

Self Employed
12.2014 - Current

MBA - Marketing

Lynn University

Bachelor of Arts - Broadcast Journalism

Lynn University
Victoria Nelli