Maureen Norris
Lake Mary,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Possess excellent customer service skills and a willingness to take on added responsibilities to meet team goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Deli Associate
Publix
08.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Increased deli sales through effective promotion of featured items and specials.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
Sales Associate
HomeSense
07.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Browbar Artist/Beauty Sales Advisor
Benefit Cosmetics Sephora
07.2019 - 12.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed relationships with customers to promote repeat business
- Assisted upset customers with complaints or returns
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Maintained counter and display areas for cleanliness and organization.
Sales Associate
L'Oreal UAE
03.2015 - 06.2019
- Recommended specific beauty products to meet individual customer needs.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed sales reports for management
Education
Secondary School -
San Pablo City National High School
San Pablo, PhilippinesSkills
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- Building Customer Loyalty
- Teamwork and Collaboration
- Adaptable and Flexible
- Customer Needs Assessment and Assistance
- Exceeding Customer Expectations
- Engaging with Diverse Customers
Timeline
Deli Associate
Publix
08.2023 - Current
Sales Associate
HomeSense
07.2023 - Current
Browbar Artist/Beauty Sales Advisor
Benefit Cosmetics Sephora
07.2019 - 12.2022
Sales Associate
L'Oreal UAE
03.2015 - 06.2019
Secondary School -
San Pablo City National High School