Victoria Northern
Burkeville
Summary
Dedicated Patient Care Technician and Phlebotomist with a proven track record at Fresenius Medical Care Holdings Inc. and Willis Knighton Medical Center, enhancing patient satisfaction through compassionate care and expert phlebotomy techniques. Excelled in high-pressure situations, demonstrating exceptional time management and teamwork skills. Certified in CPR. Great at multitasking as done so while entering lab reqs and performing venipuncture on patients
Overview
17
17
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Medical Care Holdings Inc.
08.2022 - 02.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Care Technician
Fresenius Medical Care Holdings Inc.
10.2018 - 06.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Phlebotomist
Willis Knighton Medical Center
02.2013 - 04.2018
- Worked at on campus doctor’s office. Entering lab reqs and drawing blood for 5 years
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Wait Staff Member
Camellias Mexican Restaurant
05.2008 - 06.2021
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Education
Certificate - Patient Care Technician
Northwest Louisiana Technical College
Mansfield, LA05.2012
Diploma -
Stanley High School
Logansport, LA05.2011
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Infection control standards
- Specimen collection
- Infection control
- Phlebotomy techniques
- Patient services
- Team collaboration
- Compassionate care
- Vitals documentation
- Patient assistance
- Restocking supplies
- Time management
- HIPAA compliance
- Certified in CPR/AED
- Recording vital signs
- Calm under stress
- Direct patient care
- CPR/AED
- Patient care technician (PCT)
- Collecting vital signs
- Patient care technician/assistant
- Phlebotomy training
- Heavy lifting
Certification
- BLS
- CCHT
Extra Skills and Certifications
Half puertorican so i can speak some spanish
Languages
Spanish
Professional Working
Timeline
Patient Care Technician
Fresenius Medical Care Holdings Inc.
08.2022 - 02.2025
Patient Care Technician
Fresenius Medical Care Holdings Inc.
10.2018 - 06.2021
Phlebotomist
Willis Knighton Medical Center
02.2013 - 04.2018
Wait Staff Member
Camellias Mexican Restaurant
05.2008 - 06.2021
- BLS
- CCHT
Certificate - Patient Care Technician
Northwest Louisiana Technical College
Diploma -
Stanley High School
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