Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Victoria Nunez

Phoenix,AZ

Summary

Ambitious Information Technology Intern currently completing Bachelors of Science in Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in Windows and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.

Overview

3
3
years of professional experience

Work History

Information Technology Intern

Sundt Construction
04.2024 - Current
  • Installed and configured software and hardware.
  • Enhanced system efficiency by troubleshooting and resolving hardware and software issues.
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.
  • Participated in IT strategy meetings, providing valuable insights to inform decision-making.
  • Resolved technical issues quickly, minimizing disruptions to business operations.
  • Trained and supported end-users with software, hardware, and network standards and use processes.

In-Store Shopper

Wholefoods
05.2022 - 04.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Supported colleagues during peak periods by stepping in to assist with various tasks as needed.
  • Provided exceptional customer service through active listening, empathy, and timely problem resolution.

Education

Bachelor of Science - Information Technology

Grand Canyon University
Phoenix, AZ
01-2026

Skills

  • Communication
  • Technical support
  • Networking CLI
  • Teamwork
  • Cybersecurity fundamentals
  • TCP/IP protocols
  • Problem-solving
  • Firewall configuration
  • Customer service
  • Microsoft SQL server
  • Adaptability
  • Hardware installations

Interests

  • Electronics and Circuit Building
  • Virtual Reality
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Information Technology Intern

Sundt Construction
04.2024 - Current

In-Store Shopper

Wholefoods
05.2022 - 04.2024

Bachelor of Science - Information Technology

Grand Canyon University

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Victoria Nunez