Eric Celdo
IT Technician
Staten Island,Richmond County
Summary
Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Information Technology Intern
AKAM
12.2021 - Current
- Providing support to IT staff by answering phones, processing paperwork, and responding to user requests
- Supporting the maintenance of existing computer systems, including troubleshooting problems with hardware and software
- Setting up new computers, networks, and software for new employees
Guest Services Associate
08.2017 - Current
- Maintain candy wall and items on the sales floor by replenishing supplies on an ongoing basis
- Contribute to operations by responding to daily needs of the team Lead
- Contribute to the success of the store by driving specific business metrics.
Asset Managment Intern
Agilant Solutions, Inc
12.2019 - 01.2020
- Perform inventory management of desktop, laptop, monitor, phone, docking station, printer and headsets
- Serve as a liaison with customers and our clients in order to resolve issues, track problems and provide solutions
- Log all inventory data into master inventory sheet to ensure correctness.
Education
Associate of Arts and Sciences - AAS - Information Technology
01.2016 - 01.2019
No Degree -
05.2001 -
16-week instructor-led virtual training Opportunity for a paid internship or a project-based learning experience Exposure to Microsoft, Cisco, AWS, and other leading technologies Mentoring from senior-level IT professionals Employment readiness workshops
Skills
Computer Networkingundefined
Certification
CompTIA A+ Technician
Timeline
Information Technology Intern - AKAM
12.2021 - Current
Asset Managment Intern - Agilant Solutions, Inc
12.2019 - 01.2020
CompTIA A+ Technician
09-2019
Guest Services Associate -
08.2017 - Current
Borough of Manhattan Community College - Associate of Arts and Sciences - AAS, Information Technology
01.2016 - 01.2019
Npower - No Degree,
05.2001 -
Similar Profiles
ANURADHA RAMPERSAUDANURADHA RAMPERSAUD
Payroll Coordinator at AKAMPayroll Coordinator at AKAM
Martina SotoMartina Soto
Front Desk at AKAMFront Desk at AKAM
Jill KosowJill Kosow
Manager of Lifestyle & Resident Experience at AKAMManager of Lifestyle & Resident Experience at AKAM