Victoria Odom

As an Information & Referral Specialist/ Receptionist I am the first person of contact with our visitors either in person or via phones. I gather information as an active listener to evaluate the best needs for you. Maintaining accurate and organized records using the system CIL managing suite. While attending events in the community, I am marketing and networking. Also gathering information and resources to share with the team. I am Certified to issue out amplified phones through FLORIDA TELECOMMUNICATIONS RELAY, INC for people who are hearing impaired.

As the school’s nurse, I administer medications and monitor delegated medication administration; Assist in the evaluation of students for Special Services (IEP); Create health plans for students that need it. Coordinate and provide vision and hearing screenings and provide emergency medication when needed. Collaborate with teacher and parents and school administration. Maintain students health records and updated medical history.

I schedule the clients appointments and transport them as directed by the director. Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems. Attend weekly meeting to discuss the clients needs and wants. In communications with their support coordinators, families, and director. Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Coordinated communications, financial processing, registration, recordkeeping. Organizing dealer trades, processing customers transaction, managing office supplies and restocked low items to keep team members on-task and productive.