Tiara Hernandez Ocasio
Haines City,FL
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit consumer needs and return each to optimal quality of life.
Overview
10
10
years of professional experience
Work History
Case Manager
Center For Independent Living
11.2022 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Family engagement providing resources, advocacy and intervention in accordance with state and program guidelines.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Conducting intakes to determine consumer needs.
- Conducting home assessments evaluating architectural barriers and providing references for home modifications or assistive devices.
- Designated case manager for ALPI Grant.
- Participating in Outreach events pro-motioning FAAST program and company services.
- Vocational Rehabilitation Employment Specialist Certified.
- Advocating for consumers to obtain the services and assistance needed. Including applying for social services like SSI, Food Stamps benefits and Medicaid.
Spanish Teacher
The Goddard School
08.2018 - 10.2020
- Improved student comprehension by utilizing creative teaching methods and incorporating visual aids.
- Enhanced cultural awareness in students by incorporating Spanish customs, traditions, and history into lessons.
- Elevated student proficiency levels by implementing individualized learning strategies tailored to each learner''s strengths and weaknesses.
- Collaborated with colleagues to develop interdisciplinary lessons that connected Spanish language content to other subject areas.
- Established strong relationships with parents, keeping them informed of their child''s progress and offering tips for supporting language development at home.
Occupational Therapist Assistant
Terapias Y Algo Mas
08.2014 - 06.2018
- Collaborated with occupational therapists to develop comprehensive rehabilitation programs for patients, resulting in improved functional outcomes.
- Assisted in the evaluation of patients'' progress, adjusting treatment plans accordingly to optimize therapeutic benefits.
- Educated patients and their families on therapy techniques, promoting adherence to home exercise programs and ensuring continuity of care.
- Maintained accurate patient records and documented progress, supporting the delivery of effective therapy services.
Education
Bachelor of Science - Medical Science Administration
University of Puerto Rico Medical Science Campus
San Juan, PR06.2016
Associate of Science - Occupational Therapy
University of Puerto Rico - Humacao
Humacao, PR06.2011
Skills
- Problem solving skills and ability to multi-task
- Bilingual English/Spanish
- Community Outreach
- Case Management
- Client Advocacy
- Needs Assessment
- Case Management Tracking
- Conflict Resolution
- Documentation and Reporting
- Case Documentation
- Community Resources
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Case Manager
Center For Independent Living
11.2022 - Current
Spanish Teacher
The Goddard School
08.2018 - 10.2020
Occupational Therapist Assistant
Terapias Y Algo Mas
08.2014 - 06.2018
Bachelor of Science - Medical Science Administration
University of Puerto Rico Medical Science Campus
Associate of Science - Occupational Therapy
University of Puerto Rico - Humacao
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