Victoria Omana
Miami,FL
Summary
Compassionate Vet Assistant known for high productivity and efficient task completion. Possess specialized skills in animal care, surgical assistance, and medication administration. Excel in communication, empathy, and time management, ensuring smooth operation in fast-paced veterinary settings.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Vet Assistant/Receptionist
Delray Beach Animal Hospital
Delray Beach, FL
06.2026 - Current
- Assisted veterinarians during examinations and procedures at an animal hospital.
- Prepared and maintained surgical instruments and equipment for veterinary operations.
- Recorded patient information and medical histories in electronic health systems.
- Educated pet owners on care instructions and treatment plans to enhance understanding and compliance.
- Oversaw inventory of medical supplies to guarantee readiness for procedures and minimize delays.
- Organized examination rooms for patient visits while assisting with record management.
- Supported front desk operations by scheduling appointments and managing intake forms.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Coordinated with team members to optimize patient care delivery and improve workflow.
Receptionist/Kennel Technician
Doggies Gone Wild
Miami, FL
01.2024 - 08.2026
- Greeted and welcomed clients and their pets upon arrival at the facility.
- Managed phone calls and scheduled appointments for pet services and treatments.
- Assisted in maintaining a clean and organized reception area for visitors.
- Processed payments and maintained accurate records of transactions daily.
- Assisted clients with inquiries, providing information about services offered.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Cleaned and sanitized kennels to maintain hygiene and comfort for animals.
- Documented daily activities, including feeding schedules and health observations.
- Provided food, water, and bedding for animals in care.
- Kept work area clean and organized at all times according to company standards.
- Adhered to animal dietary health guidelines in providing food and water to boarded animals.
- Ensured that all safety protocols were followed when handling animals.
- Administered medications as directed by veterinarians.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
- Proper restraining of animals when needed.
- Daily inspections of the animals to ensure they were properly taken care of.
Cashier/Sales Associate
Zara
Miami
02.2023 - 01.2024
- Provided excellent customer service in a fast-paced retail environment.
- Greeted customers promptly and responded to questions.
- Processed transactions accurately using a point-of-sale system.
- Collaborated with team members to ensure smooth store operations.
- Supported inventory management by restocking shelves as needed.
Kennel Volunteer
Associacao Anjo Animal
Odivelas , Lisbon
04.2021 - 02.2023
- Assisted in daily care and feeding of shelter animals.
- Cleaned and maintained kennel facilities for hygiene and safety.
- Socialized with animals to promote well-being and comfort.
- Educated visitors about animal care and adoption processes.
- Helped train new volunteers on kennel operations and responsibilities.
- Responded to emergency situations quickly and efficiently.
- Kept accurate records of animal intake and outtake activities.
- Identified any signs of distress among animals so appropriate action can be taken immediately.
- Cleaned kennels, cages, runs, and yards on a regular basis.
- Ensured safety protocols were followed at all times when handling animals or interacting with visitors and staff members while they are interacting with the animals.
- Attended staff meetings to discuss new policies or procedures related to animal care.
- Exercised animals regularly in outdoor play areas.
- Assisted veterinarians during examinations or treatments of animals.
- Performed basic administrative duties such as responding to emails related to adoptions or other inquiries about pets.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
Education
Colegio Cristo Rey
Tachira , VenezuelaSkills
- Animal handling techniques
- Knowledge of using systems such as Vetspire, Ezyvet and Gingr
- Front desk management
- Records Management
- Multi-line phone systems
- Customer service
- Emergency procedures
- Multitasking and prioritization
- Continuous learning and improvement
Languages
English
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1
Portuguese
Full Professional
A1
Timeline
Vet Assistant/Receptionist
Delray Beach Animal Hospital
06.2026 - Current
Receptionist/Kennel Technician
Doggies Gone Wild
01.2024 - 08.2026
Cashier/Sales Associate
Zara
02.2023 - 01.2024
Kennel Volunteer
Associacao Anjo Animal
04.2021 - 02.2023
Colegio Cristo Rey