I like volunteering in my free-time; for the last year I have volunteered in a cafe making drinks and serving customers. When I can, I also like to volunteer with Food Bank of Northern Nevada.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Pioneer Appliance Repair
Reno, NV
03.2021 - 03.2024
Answered calls in a professional and timely manner, effectively bringing call times down and creating more returning customers.
Thoroughly inputted data to efficiently communicate with other employees.
Managed appliance parts returns, and actively made sure everything was being shipped to the correct addresses.
Updated business and customer information on a daily basis to make sure there were no mistakes or miscommunication between us or our vendors.
Barista
Starbucks
Reno, NV
10.2020 - 03.2021
Constantly communicated as openly as possible with customers to provide excellent services, and great experiences.
Communicated with the other employees of what I was going to be doing next so no one was lost with their roles during the work shift.
Made sure everything was stocked and cleaned to promote a healthy and clean environment.
Deli Worker
Raley's Grocery Store
Reno
10.2019 - 06.2020
Sliced meat to the approximate weight that the customer wanted.
Constantly refreshed food to make sure we were not breaking Food Safety Guidelines.
Stayed positive during stressful situations to maintain a good and healthy work space.
Made sure dishes, meat slicers, and workspace were clean and properly sanitized.