Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VICTORIA PEREZ

The Bronx

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Head Cashier

Marshalls/TJ MAX
01.2017 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.


Home Aide

WESTCHESTER CARE AT HOME
02.2010 - 01.2017
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently.
  • Transported clients for medical and personal outings.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Helped clients with managed home care,
  • Developed and implemented care plans for clients.
  • Scheduled and coordinated medical appointments.

Restaurant Waiter

Sizzler Restaurant
02.2003 - 03.2010
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked.
  • Informed customers about daily and seasonal specials.

Education

Associate of Arts - ACCOUNTING

UNIVERSIDAD SAN RAFAEL
San Cristobal, DOMINICAN REP
12.1991

Skills

  • Loss Prevention
  • Transaction Management
  • Training and Coaching
  • Payment Processing
  • Point of Sale Operation
  • Multi-Tasking Skill
  • Customer Service
  • Store Opening/Closing Procedures

Languages

Spanish
Native or Bilingual

Timeline

Head Cashier

Marshalls/TJ MAX
01.2017 - Current

Home Aide

WESTCHESTER CARE AT HOME
02.2010 - 01.2017

Restaurant Waiter

Sizzler Restaurant
02.2003 - 03.2010

Associate of Arts - ACCOUNTING

UNIVERSIDAD SAN RAFAEL
VICTORIA PEREZ