Victoria Peshak
Corona,CA
Summary
Dynamic leader with a proven track record at Sephora USA, excelling in operations management and relationship building. Enhanced sales and profitability through strategic leadership and effective team coaching. Achieved high employee satisfaction and loyalty by implementing comprehensive training programs and fostering strong partnerships. Skilled in multitasking and efficient problem-solving. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
19
19
years of professional experience
Work History
General Manager
Sephora USA
Riverside, CA
02.2020 - Current
- Managed budget implementations, employee reviews, training, schedules and operational excellence
- professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
Assistant Store Manager
Sephora USA
Brea, CA
02.2015 - 02.2020
Manager
Sephora USA
Brea, CA
01.2006 - 01.2015
Education
Fashion Design
FIDM
Los Angeles, CASkills
Coaching and mentoring
Performance improvement
Efficient multi-tasker
Staff training/development
Effective leader
Relationship building
Business Development
Operations management
Employee scheduling
Efficient problem solving
Timeline
General Manager
Sephora USA
02.2020 - Current
Assistant Store Manager
Sephora USA
02.2015 - 02.2020
Manager
Sephora USA
01.2006 - 01.2015
Fashion Design
FIDM