Victoria Peters
Massapequa,NY
Summary
Compassionate caregiver with extensive experience assisting both the elderly & children ages 1-12, skilled in fostering emotional well-being, social skills and personal hygiene assistance. Proven ability to enhance client satisfaction through active listening and tailored care approaches. Adept at maintaining safe environments and promoting healthy habits, ensuring comfort, safety and companionship for elderly clients while building strong interpersonal relationships.
Overview
13
13
years of professional experience
Work History
Elderly Caregiver
Jean Nonnenmann
Wantagh, NY
02.2021 - Current
- Assisted with daily living activities, ensuring comfort and safety for elderly
- Monitored health conditions, reporting changes to medical professionals as needed.
- Provided companionship, fostering emotional well-being through engaging conversations and activities.
- Administered medications timely, maintaining accurate records of dosages and schedules.
- Coordinated transportation for medical appointments, enhancing access to healthcare services.
- Improved client satisfaction by actively listening to concerns and adapting care approaches accordingly.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
Child Caregiver
Amy Rogers
Farmingdale, NY
09.2023 - Current
- Assisted children with daily activities, promoting independence and self-care skills.
- Developed engaging educational activities to foster learning and creativity in young children.
- Maintained a safe and clean environment, ensuring health standards were consistently met.
- Communicated effectively with parents regarding children's progress and behavior.
- Adapted care routines based on individual needs, enhancing child development outcomes.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Encouraged children to develop healthy social and emotional skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Child Caregiver
Karra Rapczyk
Wantagh, NY
04.2022 - Current
- Supervised daily activities to ensure safety and well-being of children.
- Assisted with meal preparation, promoting healthy eating habits among children.
- Developed engaging educational activities to support children's cognitive development.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented positive discipline techniques to foster a supportive environment.
- Organized playtime activities that encouraged social interaction and teamwork skills.
- Monitored individual child behavior, adapting strategies for effective guidance.
- Maintained cleanliness and organization of play areas, ensuring safe environments for children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Implemented creative problem-solving techniques to address challenges faced while caring for multiple children simultaneously.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Developed age-appropriate activities and crafts to engage children.
Food Service Worker
Ralphs Italian Ices
06.2018 - 12.2021
- Prepared and served high-quality Italian ices to customers, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of work areas, adhering to health and safety standards.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Operated point-of-sale systems accurately, processing customer transactions efficiently.
- Collaborated with team members to streamline service processes during peak hours.
- Adapted quickly to menu changes and seasonal offerings, enhancing customer experience.
- Provided friendly and knowledgeable customer service while addressing inquiries or concerns promptly.
- Trained new staff on operational procedures, promoting teamwork and efficiency within the workplace.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
Cafe Worker
United Skates of America
Massapequa, NY
05.2013 - 01.2016
- Assisted customers with menu selections and food orders.
- Maintained cleanliness and organization of dining areas and kitchen spaces.
- Operated cash register efficiently, processing transactions quickly.
- Prepared food and beverages according to standardized recipes and guidelines.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Education
Bachelor of Science - Nursing
Long Island University
Brookville, NY05-2021
Skills
CPR training
Cleaning and sanitizing
Hygiene and cleanliness
Early childhood education
Household chores assistance
Age-appropriate activities
Child development
Schedule management
Outdoor play supervision
Social and academic development
Transportation and driving
Pet care
Patience and tact
Safety awareness
Personal hygiene assistance
Housekeeping
Healthy environments
Interpersonal relationships
Time management
Friendly and respectful
Problem-solving
Conflict resolution
Timeline
Child Caregiver
Amy Rogers
09.2023 - Current
Child Caregiver
Karra Rapczyk
04.2022 - Current
Elderly Caregiver
Jean Nonnenmann
02.2021 - Current
Food Service Worker
Ralphs Italian Ices
06.2018 - 12.2021
Cafe Worker
United Skates of America
05.2013 - 01.2016
Bachelor of Science - Nursing
Long Island University