Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Pointon

Bradenton,FL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and satisfaction through personalized service. Experienced in cash handling and maintaining a professional appearance, consistently contributing to efficient restaurant operations and positive dining experiences.

Overview

9
9
years of professional experience

Work History

Accounts Receivable and Payables

Peach’s
08.2023 - Current
  • Processed payroll weekly in a timely manner for eight restaurants.
  • Kept records of all incoming new hires as well as processed terminations within restaurants.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Private Nanny

Jennifer Stamper
09.2021 - 08.2023
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.

Server

Riverhouse Waterfront Restaurant
08.2019 - 09.2021
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Server

Pinchers
08.2016 - 08.2019
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Showcased capability to handle multiple tables simultaneously while maintaining high service standards.
  • Utilized POS system to effectively place orders.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Lakewood Ranch High School
Lakewood Ranch, FL
06.2016

Skills

  • Strong work ethic
  • Reliable time management
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance

Timeline

Accounts Receivable and Payables

Peach’s
08.2023 - Current

Private Nanny

Jennifer Stamper
09.2021 - 08.2023

Server

Riverhouse Waterfront Restaurant
08.2019 - 09.2021

Server

Pinchers
08.2016 - 08.2019

High School Diploma -

Lakewood Ranch High School

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Victoria Pointon