Victoria Reginald
Bayville,NJ
Summary
Proven leader and efficient food service professional with extensive experience. Excelled in team leadership and relationship management, enhancing customer satisfaction and operational efficiency. Demonstrated expertise in food safety practices and cleanliness standards, significantly contributing to a positive dining environment. Skilled in fostering warm customer relationships, consistently prioritizing health and safety.
Overview
11
11
years of professional experience
Work History
Food Server
Perkins Family Restaurant
113 South Main Street, Forked River NJ, 08731
09.2021 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Assistant Manager
Perkins Family Restaurant
149 Rt 37E Toms River, NJ 08753
08.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Food Server
Perkins Family Restaurant
149 Rt 37E Toms River NJ, 08753
03.2013 - 08.2019
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
Education
No Degree - Medical Billing & Coding
DeVry University
Downers Grove, IL10.2022
No Degree - Medical Assisting
Medical Career Institute
Asbury Park, NJ06.2013
High School Diploma -
Central Regional High School
Bayville, NJ06.2009
Skills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- Cleanliness standards
- Food safety practices
- Relationship Management
- Safe Food Handling
- Team Leadership
Timeline
Food Server
Perkins Family Restaurant
09.2021 - Current
Assistant Manager
Perkins Family Restaurant
08.2019 - 03.2020
Food Server
Perkins Family Restaurant
03.2013 - 08.2019
No Degree - Medical Billing & Coding
DeVry University
No Degree - Medical Assisting
Medical Career Institute
High School Diploma -
Central Regional High School