Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Reich

Spokane,WA

Summary

I am a well-qualified Account Manager with proven success in improving sales quotas, negotiations, revenue growth and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. I am successful in diverse business environments. I am ready to leverage training and experience to take on new professional challenges. My strengths are being positive, disciplined, energetic and highly motivated professional ready to join your team.

Overview

13
13
years of professional experience

Work History

Realtor

John L. Scott
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

Realtor

Kelly Right Real Estate
09.2014 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Compared recently sold area properties to determine competitive market prices.

Realtor

Keller Williams
07.2012 - 07.2013
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.

Office Manager

Positive Changes Hypnosis
11.2010 - 06.2013
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Bachelor of Arts - Business And Communications

Eastern Washington University
Cheney, WA
09.1991

Associate of Arts - Liberal Arts And General Studies

Spokane Community College
Spokane, WA
09.1988

Skills

  • Pricing Negotiation
  • Business Growth and Retention
  • B2B Sales
  • Contract Negotiation
  • Sales Development
  • Business Relationship Management
  • Revenue Generation
  • Relationship Selling

Timeline

Realtor

Kelly Right Real Estate
09.2014 - Current

Realtor

Keller Williams
07.2012 - 07.2013

Office Manager

Positive Changes Hypnosis
11.2010 - 06.2013

Realtor

John L. Scott

Bachelor of Arts - Business And Communications

Eastern Washington University

Associate of Arts - Liberal Arts And General Studies

Spokane Community College

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Victoria Reich