Victoria Reitz
Oswego,NY
Summary
Compassionate and detail-oriented Psychiatric Care Technician at Oswego Health, skilled in crisis intervention and behavioral management. Enhanced patient outcomes through individualized treatment plans and therapeutic communication, while maintaining professional boundaries. Proven ability to establish trust and rapport, contributing to a safe and supportive environment for mental health care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Psychiatric Care Technician
Oswego Health
Oswego, NY
01.2022 - Current
- Enhanced patient care by implementing individualized treatment plans and monitoring progress.
- Reduced incidents of self-harm by establishing a safe and therapeutic environment for patients.
- Supported patients'' daily living needs such as hygiene, nutrition, and mobility for improved overall wellbeing.
- Prevented potential conflicts by assessing risks within the group setting during therapy sessions proactively.
- Improved patient outcomes by collaborating closely with psychiatrists to review treatment plans regularly.
- Provided crisis intervention services, deescalating volatile situations and maintaining safety.
- Implemented behavioral modification techniques according to evidence-based practices under clinical supervision while tracking improvements over time carefully.
- Participated in ongoing professional development, staying current on best practices and emerging trends within the field of mental health care.
- Established trust with patients through consistent follow-ups on their mental health status and ongoing support needs.
- Monitored vital signs and reported any abnormalities to medical staff promptly for timely interventions.
- Maintained strong rapport with patients by actively listening to concerns and providing empathetic responses.
- Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Monitored patient behavior and immediately reported changes to supervising physician.
Personal Care Assistant
Valehaven Home For Adults
Oswego, NY
03.2005 - 05.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted residents with bathing, oral care, dressing/undressing, toileting, grooming, eating, assisting with medication in accordance with facility policies. Housekeeping throughout facility.
Certified Nursing Assistant
St. Luke's Nursing Home
Oswego, NY
02.2001 - 12.2004
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Education
Obtained GED -
G. Ray Bodley
Fulton NYSkills
- Professional boundaries
- Self-awareness
- Mental health support
- Behavioral management
- De-escalation techniques
- Suicide prevention
- Therapeutic communication
- Vital signs documentation
- Direct patient care
- Clinical documentation
- Patient rapport
- Trauma-informed care
- Teamwork
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Detail-orientated
- Critical thinking
Certification
BLS certification
Phlebotomy
Timeline
Psychiatric Care Technician
Oswego Health
01.2022 - Current
Personal Care Assistant
Valehaven Home For Adults
03.2005 - 05.2013
Certified Nursing Assistant
St. Luke's Nursing Home
02.2001 - 12.2004
Obtained GED -
G. Ray Bodley