Victoria Richards
Tribles INC.
North Beach,MD
23
years of professional experience
Experienced sales representative with a record of building trust, managing accounts, and exceeding goals. Skilled in customer service, communication, teamwork, and order coordination, with consistent top performer results and repeat business growth.
Work History
Sales Representative
16 Years- Recommended suitable solutions by matching inventory availability with customer specifications.
- Managed customer accounts and resolved product inquiries using accurate order tracking.
- Processed quotations, purchase orders, and follow-up communications with consistent attention to detail.
- Collaborated with warehouse and operations teams to coordinate timely order fulfillment.
- Maintained strong product knowledge to support informed selling and accurate customer guidance.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Informed customers of promotions to increase sales productivity and volume.
911 Call Taker
2 Years 9 Months- Answered emergency calls, gathered critical details, and prioritized incidents for appropriate response.
- Verified caller locations and contact information to support accurate dispatch and field coordination.
- Logged incident data in dispatch systems with precision, maintaining clear and complete records.
- Applied emergency protocols to assess severity and route calls to correct response resources.
Sales Associate
4 Years 6 Months- Same as currently handling.
- Advised customers on product selection and compatibility for plumbing and HVAC replacement parts.
- Processed sales orders, quotes, and invoice transactions with accuracy.
- Resolved customer inquiries regarding availability, pricing, and special-order status.
Education
High School Diploma
Skills
Customer service
Customer relations
Relationship building
Sales expertise
Product and service knowledge
Marketing flyer development
Marketing flyer design
Timeline
Sales Representative
Tribles INC.
2010.10 - CurrentRead More
911 Call Taker
Department of Homeland Security
2008.01 - 2010.10Read More
Sales Associate
Tribles INC.
2003.07 - 2008.01Read More
Potomac High School
High School Diploma
Read More