Professional Summary
Overview
Work History
Education
Skills
Core Competencies
Leadership & Community Involvement
Awards
Timeline

Victoria Rigdon

Grand Mental Health Center
Joplin,Missouri
14
years of professional experience

Dedicated and compassionate LSWA-P with more than 10 years of experience in behavioral health, crisis intervention, discharge planning, care coordination, and community resource management. Skilled in trauma-informed care, crisis stabilization, client advocacy, and team leadership.

Work History

Crisis Team Manager

2 Years 7 Months
Grand Mental Health Center | 01.2024 - Current

Discharge Planner II

1 Year
Grand Mental Health Center | 01.2023 - 01.2024

Care Coordinator II

2 Years
Grand Mental Health Center | 01.2020 - 01.2022

Long-Term Substitute Teacher

1 Year
Joplin School District | 01.2019 - 01.2020

Crisis Counselor/Emergency Room Enhancement Worker

1 Year
Ozark Center | 01.2018 - 01.2019

Community Support Specialist

4 Years
Ozark Center | 01.2014 - 01.2018

Residential Psychiatric Technician

1 Year
Ozark Center | 01.2013 - 01.2014

Education

Master of Social Work - MSW

Regis College

Bachelor of Science - Sociology

Missouri Southern State University

Skills

Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Zoom
Electronic Health Records (EHR).

Core Competencies

Crisis Intervention, Behavioral Health Services, Mental Health Assessment, Discharge Planning, Care Coordination, Trauma-Informed Care, Case Management, Team Leadership, Treatment Planning, Documentation & Compliance.

Leadership & Community Involvement

President, Diamond High School Band Booster Club; Secretary, Sociology Club; Science Fair Judge; President, Silver State Cal Ripken Baseball; Phi Alpha International Honor Society for Social Work.

Awards

Freeman’s Best Award; VIPKID Teacher Award.

Timeline

Crisis Team Manager

Grand Mental Health Center
01.2024 - CurrentRead More

Discharge Planner II

Grand Mental Health Center
01.2023 - 01.2024Read More

Care Coordinator II

Grand Mental Health Center
01.2020 - 01.2022Read More

Long-Term Substitute Teacher

Joplin School District
01.2019 - 01.2020Read More

Crisis Counselor/Emergency Room Enhancement Worker

Ozark Center
01.2018 - 01.2019Read More

Community Support Specialist

Ozark Center
01.2014 - 01.2018Read More

Residential Psychiatric Technician

Ozark Center
01.2013 - 01.2014Read More

Missouri Southern State University

Bachelor of Science from Sociology
Read More

Regis College

Master of Social Work from MSW
Read More
Victoria Rigdon