Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Rios

San Marcos

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer conflicts and enhance satisfaction. Dedicated to bringing a strong foundation in teamwork and customer engagement to a retail work environment.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Burlington
San Marcos, TX
08.2024 - 08.2025
  • Cashier: Consisted of running payments, informing guests about store credit card and loyalty programs, and processing returns.
  • Sales Floor: Cleaning up and organizing the sales floor, assisting guests in finding merchandise, and putting away items from both the fitting room and register areas.
  • Markdowns: Consisted of scanning store merchandise and tagging items for liquidation (clearance).
  • Receiving Associate: Consisted of unboxing and tagging merchandise, damaging out items, tagging and censoring clothing items, preparing merchandise for the sales floor, and restocking the sales floor.

To-Go Specialist

Cheddar's Scratch Kitchen
Burleson, TX
08.2022 - 08.2023
  • Taking both over-the-phone and in-person orders, packaging food orders, running payments, restocking kitchen and front-of-house needs, and running both in-house and curbside orders.

Sales Associate

JCPenney
Burleson, TX
03.2022 - 08.2022
  • Cashier: Consisted of scanning and ringing up merchandise, processing transactions, and informing guests about credit card and loyalty programs.
  • Retail Associate: Assisting guests in locating merchandise, cleaning up, and organizing the sales floor, and assisting in multiple departments within the store as needed.

Crew Member

AMC Theatres
Burleson, TX
12.2021 - 03.2022
  • Handled cash register tasks, including order inputting and transaction management.
  • Delivered orders to guests within expected service times.
  • Assisted in the preparation of food items
  • Facilitated positive first impressions by ensuring timely acknowledgment of arriving visitors.
  • Cleaned theaters, workspaces, and lobby areas.

Education

High School Diploma -

Burleson High School
Burleson, TX
05-2023

High School Diploma -

Hill College
Burleson, TX
05-2023

Some College (No Degree) - Interior Design

Texas State University
San Marcos, TX

Skills

  • Teamwork skills
  • Customer service
  • Verbal and written communication
  • Problem solving
  • Leadership
  • Adaptability
  • Attention to detail
  • Critical thinking

Timeline

Retail Sales Associate

Burlington
08.2024 - 08.2025

To-Go Specialist

Cheddar's Scratch Kitchen
08.2022 - 08.2023

Sales Associate

JCPenney
03.2022 - 08.2022

Crew Member

AMC Theatres
12.2021 - 03.2022

High School Diploma -

Burleson High School

High School Diploma -

Hill College

Some College (No Degree) - Interior Design

Texas State University