Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Victoria Rivas

Dallas

Summary

Passionate about working with people and creating meaningful, supportive experiences, I thrive in environments where I can connect, communicate, and help others grow. Whether coaching young athletes, styling clients, or volunteering with individuals with disabilities, I bring empathy, positivity, and a team-first mindset to every interaction. My background spans customer-facing roles, small business ownership, and community leadership—each strengthening my ability to listen, solve problems thoughtfully, and build trust. I’m motivated by opportunities to learn, contribute, and help others feel included and valued. With strong communication skills, a hands-on approach, and a commitment to growth, I’m excited to make an impact in a people-centered, service-driven role.

Overview

5
5
years of professional experience

Work History

Assistant Swim Coach

Fast Fins Elite LLC
Dallas
08.2024 - Current
  • Supported athletes’ development through motivational coaching and consistent feedback.
  • Communicated effectively with families, coaches, and team members to create a supportive environment.
  • Helped coordinate logistics for meets and practices, contributing to smooth team operations.
  • Skills: Team Leadership, Communication, Youth Mentorship, Time Management

Retail Stylist

Free People Movement
Dallas
01.2024 - Current
  • Delivered exceptional in-store experiences through personalized service and styling recommendations.
  • Maintained customer relationships and ensured satisfaction through thoughtful, attentive interactions.
  • Supported merchandising efforts and trend analysis to align with customer preferences.
  • Skills: Customer Engagement, Sales Support, Communication, Team Collaboration

Program Support Intern

STEM Women Congress
Barcelona
05.2024 - 08.2024
  • Supported outreach and partnerships for initiatives empowering women in STEM.
  • Assisted with event coordination and stakeholder communication.
  • Created reports and presentations to aid donor engagement and sponsor relations.
  • Skills: Stakeholder Communication, Event Support, Cross-Cultural Collaboration

Business Owner & Coach

Independent Work
Austin
05.2020 - 08.2024
  • Founded and operated a private swim coaching service, teaching over 100 students.
  • Built strong client relationships and retained business through word-of-mouth and quality service.
  • Managed scheduling, billing, and communication, always prioritizing customer satisfaction.
  • Skills: Customer Service, Relationship Building, Scheduling & Organization, Client Retention

Education

Bachelor of Business Administration -

Southern Methodist University, Cox School of Business
Dallas, TX

Skills

  • Customer Service & People Skills:
  • Conflict Resolution and De-escalation, Positive and Professional Attitude, Problem Solving with a Customer-First Approach, Collaborative Mindset and Cross-Functional Teamwork, Customer Retention and Satisfaction Strategies
  • Communication & Organization:
  • Client Engagement, Team Support, Scheduling, Event Coordination
  • Languages:
  • Spanish – Conversational & Written

Affiliations

Division I Women’s Swim Team – Southern Methodist University
Aug 2022 – Aug 2023

  • Committed 20+ hours weekly while managing academic workload.
  • Learned team dynamics, discipline, and leadership through competitive athletics.

Best Buddies – Dallas, TX
Aug 2023 – Present

  • Build lasting friendships with individuals with intellectual and developmental disabilities.

Organize inclusive events and promote advocacy and inclusion in the community.

Languages

Spanish
Professional

Timeline

Assistant Swim Coach

Fast Fins Elite LLC
08.2024 - Current

Program Support Intern

STEM Women Congress
05.2024 - 08.2024

Retail Stylist

Free People Movement
01.2024 - Current

Business Owner & Coach

Independent Work
05.2020 - 08.2024

Bachelor of Business Administration -

Southern Methodist University, Cox School of Business
Victoria Rivas