VICTORIA ROBERTS
Warner Robins
Summary
Developed leadership and multitasking skills in fast-paced hospitality environment. Proven ability to manage teams, streamline operations, and enhance customer experiences. Looking to transition into a higher department where these transferable skills can contribute to success and promotion of the establishment.
Overview
9
9
years of professional experience
Work History
Bartender/Crew Trainer
Wild Wing Cafe/ Amici
03.2025 - Current
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Operated POS systems and managed bar tabs to track revenue.
- Set up and maintained appropriate stock levels for bar.
- Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
- Handled currency, opening and closing of cash register.
- Handled inventory counting and organization.
Mixologist
Hotel Forty-Five
01.2024 - 05.2025
- Crafted innovative cocktails using seasonal ingredients to enhance customer experience.
- Managed bar inventory and maintained optimal stock levels to ensure service efficiency.
- Trained new staff on beverage preparation techniques and customer service standards.
- Developed signature drink recipes that increased customer engagement and satisfaction.
- Collaborated with kitchen staff to create food pairings that complemented drink offerings.
- Help schedule and set up events for the rooftop bar.
Office Manager
Floor Coverings International
04.2017 - 03.2025
- Placed orders, monitored usage, and coordinated stocking to control office supplies.
- Developed operational guidelines to ensure consistency across departments.
- Impressed visitors by creating beautiful and welcoming reception area.
- Maintained clean and organized workspace to promote productivity.
Education
Bachelor of Science (B.S.) - Radiology Tech
Central GA Tech College
Warner Robins08.2026
High School - undefined
Northside High School
Warner Robins06.2007
Skills
- Staff recruitment
- Social media marketing
- Alcohol awareness
- Social Media Marketing
- Customer Engagement
- Employee scheduling
- Complaint handling
- Sanitation standards
- Workplace safety
- Bar equipment maintenance
- Collaborative mindset
- Drink presentation
- POS system operation
- Customer Service Expert
- Task delegation
- Team motivation
- Menu development
Accomplishments
- Oversaw 12 employees in a bar bringing in $40k plus in monthly revenue.
- Improved team productivity with morale-boosting incentives.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 12 staff members or more.
- Collaborated with vendors for tap take over and new alcohol inventory.
LANGUAGE
English - Fluent
Spanish - Intermediate
Timeline
Bartender/Crew Trainer
Wild Wing Cafe/ Amici
03.2025 - Current
Mixologist
Hotel Forty-Five
01.2024 - 05.2025
Office Manager
Floor Coverings International
04.2017 - 03.2025
High School - undefined
Northside High School
Bachelor of Science (B.S.) - Radiology Tech
Central GA Tech College