Summary
Overview
Work History
Education
Skills
Education
Certification
Contact
References
Timeline
Generic

Victoria Rowan

Kinston,NC

Summary

I am a hard-working individual who is not afraid of a challenge. With every employment that I have had, I always try to go above and beyond because that is what I believe I am supposed to do as a Christian and as a person. I am passionate about my work and love to gain additional education and experience in any field of work that I pursue.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Optometric Technician

MyEyeDr
Kinston, NC
11.2024 - Current
  • Performed preliminary eye exams, including visual acuity tests and color vision tests.
  • Implemented infection control procedures for all optometric instruments and patient contact areas.
  • Utilized electronic health record systems for accurate and efficient patient data management.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Contacted insurance companies to verify coverage information prior to treatment.

Assistant Teacher

Opendoor Preschool
Winterville, NC
07.2023 - 10.2024
  • Kept accurate records of attendance, daily notes on student progress and behavior.
  • Worked one-on-one with students to reinforce concepts taught by the teacher.
  • Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Assisted preschoolers with personal care needs.
  • Collaborated closely with lead teachers on planning and implementing curriculum objectives.

Personal Care Aide

Somerset Court of Goldsboro
Kinston, NC
06.2021 - 04.2022
  • Assisted clients with daily living activities for increased comfort and quality of life.
  • Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with ambulation using appropriate equipment such as walkers or wheelchairs.

Crew Member/Crew Trainer

McDonalds
Kinston, NC
12.2018 - 05.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Associate of Applied Science - Medical Office Administration

Lenoir Community College
Kinston, NC
05-2026

Bachelor of Science - Music Education with a Minor in Religion

University of Mount Olive
Mount Olive
11-2021

Associate of Science -

Lenoir Community College
Kinston, NC
05-2019

High School Diploma -

Lenoir County Early College High School
Kinston
05-2019

Skills

  • OSHA and infection control adherence
  • Insurance processing
  • Medical terminology proficiency
  • Written and oral communication skills
  • Expert Patient Care
  • Exceptional Microsoft Excel skills
  • Practice Management software
  • Confidentiality and HIPAA
  • Excellent customer service
  • Medical Office experience
  • Dentrix proficiency

Education

Kinston,Kinston, NC,Mount Olive

Certification

  • Medical Administrative Assistant
  • Dental Administrative Assistant
  • Dental Billing and Coding
  • Health Unit Coordinator
  • Electronic Health Records
  • Infection Control
  • HIPAA
  • Medical Office Emergencies
  • CPR
  • Pharmacy Technician
  • Effective Teacher Training

Contact

Kinston, NC 28501

References

References available upon request.

Timeline

Optometric Technician

MyEyeDr
11.2024 - Current

Assistant Teacher

Opendoor Preschool
07.2023 - 10.2024

Personal Care Aide

Somerset Court of Goldsboro
06.2021 - 04.2022

Crew Member/Crew Trainer

McDonalds
12.2018 - 05.2019

Associate of Applied Science - Medical Office Administration

Lenoir Community College

Bachelor of Science - Music Education with a Minor in Religion

University of Mount Olive

Associate of Science -

Lenoir Community College

High School Diploma -

Lenoir County Early College High School

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Victoria Rowan