Victoria Sanchez
New Port Richey,FL
Summary
- Monitored and improved customer interactions, maintaining satisfaction ratings above 95% to support business objectives.
- Managed team performance and resource allocation during busy shifts to optimize productivity.
- Delivered comprehensive training and addressed questions to enhance team competency and performance.
- Coordinated work schedules and academic obligations to maintain productivity and meet deadlines.
- Executed targeted upselling strategies, resulting in increased average sales per shift.
- Oversaw daily store openings and closings, including accurate cash management to support financial accountability.
- Honored by management for unwavering reliability and outstanding performance metrics.
- Assessed and refined onboarding processes to ensure effective training of new employees.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Smoothie Maker/Cashier
Smoothie queen
Valrico, FL
02.2017 - 12.2025
- I worked at smoothie queen for 8 years. I worked both morning and night shifts. I worked by myself there, so I was responsible for cashier , making smoothies, cleaning, restocking , inventory, and selling products
Sam's Club Cashier
Sam's Club
Brandon, FL
09.2021 - 08.2022
- I worked in customer service, cashier, liquor store, tobacco cage, zoning the areas, and restocking
T-Mobile Assistant Manager
Arch Telecom, T-Mobile Preferred Retailer
Brandon, FL
11.2022 - 10.2023
- I managed the inventory, remodeling store, numbers and sales approval throughout the team. I usually worked open to close to make sure the day was smooth and everything was done right.
Sales Associate
Spectrum
Riverview, FL
09.2023 - 10.2024
- My position was to follow my script and try to save them money by fixing their goal and checking out their account. Multiple tabs and computer screens open which made me better at multi tasking, being organized, being on a time crunch since calls were times, and having to be patient since you have to go step by step over the phone
Education
High School Diploma -
Brandon High School
Brandon, FL05.2020
Skills
Retail Sales
Customer service
Computer Skills
Cashiering
Upselling
Sales Management
Microsoft Word
Driving
Cold Calling
Sales
Management (1 year)
Assistant Manager Experience
Merchandising
Cash Handling
Inventory
Restocking
Additional Information
I’m better contacted through text then call
Certification
Driver's License
Timeline
Sales Associate
Spectrum
09.2023 - 10.2024
T-Mobile Assistant Manager
Arch Telecom, T-Mobile Preferred Retailer
11.2022 - 10.2023
Sam's Club Cashier
Sam's Club
09.2021 - 08.2022
Smoothie Maker/Cashier
Smoothie queen
02.2017 - 12.2025
High School Diploma -
Brandon High School