Victoria Sepulveda
Seattle,WA
Summary
Experienced and reliable customer service professional with extensive experience in fast-paced retail environments. Solid team player with an outgoing, positive demeanor and proven ability to listen attentively and come up with quick solutions on the fly. Strong dedication to delivering unparalleled support and cultivating a fun and welcoming environment.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Swansons Nursery
09.2022 - 10.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and creating welcoming, positive experiences
- Stocked shelves and handled purchases with care
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Exhibited high energy, professionalism, and dedication to fulfilling needs of company
- Accustomed to being on foot for 8 hours, lifting 20-40lbs repeatedly throughout day
Research Assistant
Professor Emeritus Woodruff Sullivan, PhD
01.2022 - 07.2022
- Worked both independently and collaboratively in a tight-knit team environment
- Demonstrated self-motivation and a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Art
University of Washington
Seattle, WA06.2022
Skills
- Teamwork and Collaboration
- Performing under pressure
- Relationship Building
- Active listening
- Complaint resolution
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Hobbies and Interests
As much as I enjoy customer service, my first passion is the arts. When I'm not at work, more than likely, I'm either painting in my art studio, or playing the violin, or the piano. I also love to stay fit with a regular yoga practice.
Timeline
Customer Service Representative
Swansons Nursery
09.2022 - 10.2023
Research Assistant
Professor Emeritus Woodruff Sullivan, PhD
01.2022 - 07.2022
Bachelor of Arts - Art
University of Washington
Similar Profiles
Eva LundquistEva Lundquist
Barista at Swansons Nursery CafeBarista at Swansons Nursery Cafe
Jack FitzgeraldJack Fitzgerald
Landscape Owner at Swansons LandscapingLandscape Owner at Swansons Landscaping
Khatab AlawsageKhatab Alawsage
Retail Worker at Swansons HomehardwareRetail Worker at Swansons Homehardware