VICTORIA SERRANO
Fresno,CA
Summary
Outstanding representative and liaison to customers, clients, and co-workers: Contribute a highlevel of integrity and ethical loyalty through my interpersonal skills, length of service, and my understanding of personalities, perspectives, and expectations.
Overview
23
23
years of professional experience
Work History
Food Server
Sequoia Brewing Company
10.2024 - 02.2025
Food Server
Texas Roadhouse Restaurant
08.2024 - 11.2024
Lead Server/ Trainer
Colton's Social House
11.2017 - 01.2024
Lead Server/ Trainer/ Management
The Elephant Bar
02.2002 - 08.2017
Education
High School - General Studies
Clovis High School
Clovis, CA06.1994
Skills
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Order accuracy
- Guest relations
- Hospitality service expertise
Relevant Experience
Consistently achieve a high level of customer satisfaction by exhibiting a positive attitude, Collaborate with customers to establish their needs and see that their expectations are met, Successfully anticipate needs and interests of others in responding to questions and concerns, Excellent interpersonal skills understanding of the personalities, preferences and expectations, Confident and persuasive team-builder, able to motivate and communicate effectively, Possess a valuable blend of leadership, sound judgement and decision making abilities, Self-starter and quick learner, eager to assume increasing levels of responsibility, Exceptional organizational and planning skills in managing a workload in a busy environment, Promote effective marketing strategies to grow business and leverage personal relationships
Timeline
Food Server
Sequoia Brewing Company
10.2024 - 02.2025
Food Server
Texas Roadhouse Restaurant
08.2024 - 11.2024
Lead Server/ Trainer
Colton's Social House
11.2017 - 01.2024
Lead Server/ Trainer/ Management
The Elephant Bar
02.2002 - 08.2017
High School - General Studies
Clovis High School
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