Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Serrano

Spring

Summary

Dynamic professional with a strong background in coaching at Woodlands Sportsplex, where I enhanced athlete performance through tailored practice drills and effective communication with families. Proven customer service skills from my role as a cashier at McDonald's, ensuring high satisfaction levels while managing transactions with precision.

Overview

1
1
year of professional experience

Work History

Coaching Staff Member

Woodlands Sportsplex
06.2023 - 12.2023
  • Promoted a safe playing environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.
  • Collaborated with fellow coaches to design effective practice drills and game plans.
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Developed strong relationships with athletes'' families to maintain open communication regarding progress and expectations.

Cashier

McDonald's
08.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Education

Western Oklahoma State College
Altus, OK
05-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution

Timeline

Coaching Staff Member

Woodlands Sportsplex
06.2023 - 12.2023

Cashier

McDonald's
08.2022 - 05.2023

No Degree - Education

Western Oklahoma State College

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