Victoria Sifuentes
Mckinney,TX
Summary
Dedicated server and bartender with a proven track record in high-volume settings. Known for strong collaboration and effective time management, consistently driving guest satisfaction and repeat business through exceptional service.
Overview
4
4
years of professional experience
Work History
Bartender
Osaka Hibachi Grill & Sushi Bar
Frisco, TX
09.2024 - Current
- Prepared and served a diverse range of cocktails and beverages according to customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Developed specialty cocktails that increased customer engagement and repeat business opportunities.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Osaka Hibachi Grill & Sushi Bar
Frisco, TX
08.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate menu item preparation and presentation.
- Assisted in training new servers on restaurant protocols and service standards.
- Addressed customer inquiries and resolved issues promptly to enhance dining experience.
- Utilized point-of-sale systems for accurate order entry and payment processing.
Server
Savor Tapas Bar
Amarillo, TX
05.2022 - 07.2023
- Maintained cleanliness and organization of dining area during high-volume shifts.
- Implemented suggestions for menu improvements based on customer feedback and preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Hostess
The Drunken Oyster
Amarillo, TX
04.2022 - 07.2023
- Welcomed and seated guests, ensuring a smooth flow of dining experience.
- Managed reservation system, optimizing table assignments for efficiency.
- Collaborated with kitchen and waitstaff to coordinate timely service.
- Assisted in training new host staff on procedures and customer service standards.
- Addressed guest inquiries and concerns, enhancing customer satisfaction levels.
- Implemented strategies to improve wait times during peak hours.
- Developed rapport with regular patrons, fostering loyalty and repeat business.
- Monitored dining room atmosphere, maintaining cleanliness and organization standards.
Education
No Degree - Cosmetology
Ogle School
TX04-2026
High School Diploma -
Randall High School
Amarillo, TX05-2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Guest engagement
- Multitasking proficiency
- Effective time management
- Team collaboration
- Professional appearance
- New hire training
Languages
English
Native or Bilingual
Sign Language
Professional Working
Interests
- Crafting and DIY Projects
- I enjoy helping others and giving back to the community
- Video Gaming
- I participate in a variety of outdoor recreational activities
- Reading
- Dancing
- Participate in volleyball and swimming, as recreational activities to maintain physical fitness
Timeline
Bartender
Osaka Hibachi Grill & Sushi Bar
09.2024 - Current
Server
Osaka Hibachi Grill & Sushi Bar
08.2023 - Current
Server
Savor Tapas Bar
05.2022 - 07.2023
Restaurant Hostess
The Drunken Oyster
04.2022 - 07.2023
No Degree - Cosmetology
Ogle School
High School Diploma -
Randall High School