Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Sikes-Sanchez

Fresno,CA

Summary

Adept at enhancing customer engagement and satisfaction, I excelled in roles at CVS Pharmacy and KeHE Distributors, leveraging my problem-solving skills and product display expertise. Achieved notable improvements in client retention and sales floor efficiency, demonstrating a blend of strong time management and customer service abilities.

Overview

5
5
years of professional experience

Work History

Store Associate

CVS Pharmacy
Petaluma, CA
12.2023 - 09.2024
  • Provided differential customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential issues.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained the sales floor, restocked shelves, checked in vendors, updated pricing information, and completed inventory tasks as directed by management.

Sales Representative

KeHE Distributors LLC
Stockton, CA
10.2019 - 09.2024
  • Establishing and maintaining positive relationships with existing and potential clients.
  • Addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Stock, rotate, and merchandise KeHe-supplied products for assigned customers within a region.
  • Provides backup and assistance for the retail sales consultants as needed during vacations, absences, and circumstances that arise as necessary.
  • Work on various projects assigned, including, but not limited to: new item cut-in, category resets, code checks, shelf and product maintenance, and emergency deliveries.
  • Assist with product placement and positioning on shelves.
  • Attend and participate in sales meetings, as required.
  • Maintain good attendance and safe work practices.

Education

State License - Esthetician

JD Academy of Salon & Spa
Danville, CA
09-2022

Skills

  • Customer service and engagement
  • Product display
  • Upselling and cross selling
  • Problem-solving acumen
  • Time management mastery
  • Inventory assessment

Timeline

Store Associate

CVS Pharmacy
12.2023 - 09.2024

Sales Representative

KeHE Distributors LLC
10.2019 - 09.2024

State License - Esthetician

JD Academy of Salon & Spa
Victoria Sikes-Sanchez