Victoria Smith
Kansas City,MO
Summary
Dedicated hospital professional with strong communication skills and customer service background. Reliable, and successfully handles working in a fast paced environment with strong attention to detail and a superior work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
North Kansas City Hospital
Kansas City, MO
03.2022 - Current
- Inspect instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Prepared instrument peel packs and surgical sets with little to no error.
- Readied instruments for sterilization procedures and completed proper decontamination protocols.
- Verified proper functioning of equipment with routine inspections and tests.
- Construct case carts according to surgeons preference cards.
Room Service Associate
North Kansas City Hospital
Kansas City, MO
08.2021 - 03.2022
- Delivered room service items to guest rooms promptly and accurately.
- Practiced food safety and sanitation habits and followed compliance requirements.
- Supported team members by regularly stocking supplies during slow periods.
- Maintained clean, neat and professional uniform to promote positive corporate image.
- Delivered pleasant guest experiences with friendly service and caring demeanor.
Vault Teller
Security Bank of Kansas City
Kansas City, MO
06.2019 - 08.2021
- Met Customer needs consistently with knowledgeable and fast service.
- Adhered to bank policies and procedures regarding safety, security, privacy and confidentiality regulations.
- Boosted efficiency by keeping work areas clean, tidy and free of debris.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.
Crew Trainer
McDonald's
Camdenton, MO
05.2015 - 06.2019
- Cross-trained in multiple positions to easily step in and fill needs during busy periods.
- Ability to multi-task in a fast paced environment.
- Maintained high cleanliness and health code standards.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Associate of Arts - Business
Ozark Technical Community College
Springfield, MO12-2018
Skills
- Multitasking
- Team Work
- Time Management
- Quality Assurance
- Attention to Detail
Certification
CRCST-Certified Registered Central Service Technician
Timeline
Sterile Processing Technician
North Kansas City Hospital
03.2022 - Current
Room Service Associate
North Kansas City Hospital
08.2021 - 03.2022
Vault Teller
Security Bank of Kansas City
06.2019 - 08.2021
Crew Trainer
McDonald's
05.2015 - 06.2019
Associate of Arts - Business
Ozark Technical Community College