Victoria Smith
Temperance,MI
Summary
Resourceful HR Generalist known for high productivity and efficient task completion. Possesses skills in employee relations, benefits administration, and recruitment processes. Excel at communication, problem-solving, and adaptability, ensuring seamless HR operations and positive workplace environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Generalist
Dana Inc
Toledo, OH
05.2022 - 12.2024
- Processed weekly payroll for hourly employees.
- Tracked attendance for over 500 employees twice a week.
- Coordinated benefit administration activities, such as enrollments, changes, and terminations.
- Fostered strong relations between the UAW Union and employees.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Built and sustained trusted relationships with hourly staff.
- Guided managers on employee relations issues while abiding by the Union's CBA.
- Responded to inquiries from employees regarding benefits packages.
- Investigated complaints of discrimination or harassment within the workplace.
- Drafted and implemented HR policies.
- Maintained accurate records of personnel data in the HRIS system.
- Organized staff events, such as team-building activities and holiday parties.
Administrative Assistant | Temporary
Robert Half
Maumee, Ohio
03.2022 - 05.2022
Office Professional | Temporary
The Advanced Staffing Group
Toledo, OH
08.2021 - 02.2022
HR Manager
Chick-Fil-A Restaurant
Columbus, Ohio
08.2018 - 05.2021
- Developed and implemented training programs to ensure employees had the necessary skills to perform their job duties.
- Conducted regular assessments of existing training programs to identify areas for improvement and development opportunities.
- Provided feedback and guidance on employee performance to supervisors and managers.
- Created, edited, and updated course materials for all training sessions.
- Assisted in the development of onboarding processes for new hires.
- Facilitated communication between disputing employees.
Education
MBA - Human Resources Management
University of Toledo
Toledo, OH12-2026
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UTSkills
- Labor Law Compliance
- Workforce planning
- HRIS management
- Payroll Management
- Diversity Initiatives
- Labor relations
- Benefits Program Oversight
- Background checks
- Staff management
Certification
SHRM Certified Professional (SHRM-CP)
References
References available upon request.
Timeline
HR Generalist
Dana Inc
05.2022 - 12.2024
Administrative Assistant | Temporary
Robert Half
03.2022 - 05.2022
Office Professional | Temporary
The Advanced Staffing Group
08.2021 - 02.2022
HR Manager
Chick-Fil-A Restaurant
08.2018 - 05.2021
MBA - Human Resources Management
University of Toledo
Bachelor of Science - Human Resources Management
Western Governors University
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