Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Victoria Smothers

Victoria Smothers

Project Manager
Fort Lauderdale,FL

Summary

Ambitious, engaging, career-focused leader eager to move upward in the industry. I always look at innovative approaches to ideas and revenue growth, as well as forward-thinking concept development. Offering curated, developed expertise overseeing projects and brand goals that ultimately cultivates authentic connection and works towards bridging gaps between business, owner, and unparalleled client experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Graphic Design & Architecture Project Manager

A&e Design Group
12.2022 - Current
  • Maintained graphic design & architecture financial controls, accounts, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Created, printed, and expertly modified drawings in AutoCAD, Adobe Creative Suite, BlueBeam, Corel, and Revit.
  • Monitored and analyzed accounting data and produced financial reports or statements with Ajera.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth within my architecture and graphic design teams.
  • Exceeded goals and targets by cultivating and securing new and retainer client relationships.
  • Integrated network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Performed complex architectural and design assignments - including highly specialized functions, applying innovative architectural design concepts and advanced professional knowledge.

Executive Administrative Assistant

Hilton
01.2022 - 12.2022


  • Developed and updated databases to track, analyze and report on SALT, M3, ADP, HSM Birchstreet, Honors, CRM toolkit, LNR lists, Hilton Boss, Hilton Light Stay, QA Brand Standard performance, UnoNet deployment, and sales data between all 22 floors of our property.
  • Organized conferences and daily meetings - executive, stand-up, BEO, CARE, Downtown Professional Co-op, Property Walks, Tenant meetings, etc.
  • Created expense reports, budgets and filing systems for Department Heads and controller.
  • Designed graphics for websites, logos and promotions for marketing purposes.
  • Ran online social media presence of company's brand to engage with users and strengthen guest relationships.
  • Acted as professional liaison between tenants and personnel in management office.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Worked with internal partners (CARE, Huddle, Mojo, etc) to design and execute strategic communications, daily events/breakroom activities, and programs to increase overall employee alignment, happiness, work-life balance, and engagement.
  • Offered technical assistance to Engineering and IT operations and verified compliance with applicable federal, state and company environmental and ecosystem regulations.
  • Planned successful large-scale events such as trade shows, holiday parties, banquets, conferences, and meetings.
  • Identified new and more cost-effective, eco-friendly suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.

Veterinary Practice Coordinator

Shiloh Veterinary Hospital
12.2020 - 08.2021
  • Coordinated all day-to-day actions and communications throughout this 4-doctor, fast-paced veterinary hospital.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Oversaw accounting, budgeting, and financial reporting.
  • Increased practice multitasking while remaining professional and courteous while also handling many interruptions was a MUST.
  • Mastered phone-communication with clients as well as outstanding in-person interactions to create a healthy, healing, care-centered flow that connected with my clients & patients.
  • Being a team-player and learning multiple areas of expertise - from technologist training (diagnostic ultrasound, digital x-rays, digital dental x-rays, vaccine injection, blood drawing, etc.) to having bar-none computer skills and positive high-stress environment coping skills.
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations.

Executive Manager

Lolo/Perla
01.2020 - 12.2020
  • Opened successful international store in Vail, CO during COVID19 closely partnered with the owner.
  • Hired exceptional candidates of 1,200 ft store and led staff to maximize productivity and eliminate process lags.
  • Inventory management, executive marketing control, social media manager (Instagram, Facebook, Twitter, TikTok, Google ads, etc.)
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • "Left” this job in December due to owner finance mismanagement.

Assistant Manager

The North Face
10.2018 - 12.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Managed sales, travel ventures, staff, operational and merchandising functions of TNF store to attain maximum profitability (increased sales goals by 22% YTD), productivity, and a “world-class guest experience”.
  • Maintain and model high retail, merchandising, back-stock/inventory management, and cleanliness standards.
  • Possess unprecedented knowledge of product tech specs, and putting it into action by communicating current product trends to customers.

Engagement Director/Paralegal Assistant

Richard Ducote Law Firm
03.2018 - 10.2018
  • Created outreach platforms, organized events, arranged travel accommodations, canvased for Supreme Court Justice of Louisiana Campaign,
  • Increased reach and website traffic by 120% through re-design of website and construction of all implemented marketing/graphic design ventures.
  • Assist paralegal and lawyer with hard-copy documentation, legal file construction, statute organization, and schedule creation for Mr. Ducote around judge-appointed court dates.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Judicial Campaign Manager

Ducote For Justice
03.2018 - 10.2018
  • Local attorney running for Supreme Court Justice of Louisiana.
  • Worked alongside attorney as campaign manager, as well as director and creator of 'Ducote For Justice' marketing/graphic design platform and webpage.
  • Handled early-voter and election day operations to report procedures with only 12% discrepancies in results tabulation and managed voter outreach protocols.
  • Negotiated vendor contracts and managed relationships.
  • Defined all campaign roles and filled positions.

Leasing Realty Agent/Graphic Design Lead

The Scion Group
12.2016 - 04.2017
  • Managed operations and leasing of upscale community of nearly 200 upscale student apartment homes.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs
  • Generated leads for sales and rental properties through cold calls and referrals
  • Managed projects and events for community and business functions.
  • Promoted positive company and owner relationships through proactive attention to concerns.

Remote Guest Relations & Marketing Lead

Antique Fan Repair
08.2013 - 12.2020
  • Utilize Wordpress/master social media skills to design and boost brand awareness 150% YTD through website building and ad-space hosting.
  • Manage inquiries, requests, orders, repairs, and communications start-to-finish.
  • Created daily master schedule and have established from the ground-up a simplified, effective interface between owner and clients based on a coded “accept/deny” system.
  • This position is based in contract work for the New Orleans, LA owned company - hired on as full-time from Intern in 2014.
  • Promoted to Executive in 2016.

Production Lead/Event Coordinator/Artist Support

Bass Valley Productions
01.2020 - 12.2020
  • Established innovative coordination program between florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
  • Head teams to ensure seamless drive-in and livestream music experiences before and during COVID19.
  • I was originally brought on as apprentice in January and was immediately (within a week) promoted to leading crew in stage set-up, lighting, sound, and increasing quality of all BVP events start-to-finish.
  • My duties include - but are not limited to - artist transport, supervising security, finding and booking venues (before COVID), social media & email marketing, designing flyers and promotional ads, cultivating relationships with record labels and artists, video editing, directing and supervising sound, as well as side-assistance with music production with our contract artists.
  • Managed event logistics and operations.
  • Coordinated schedules and timelines for events.

Management Intern/Assistant Floating Multi Service Banker

Hancock-Whitney Bank Data Center
09.2014 - 05.2016
  • Built relationships with customers while performing financial transactions including paying, receiving, and cash control.
  • Opening and closing duties involving vault, balancing teller windows and nightly depositories.
  • Primary focus on financial needs, minimizing loss, reducing financial risk, and delivering superior customer service.

Education

BBA - Business & Political Science, International Studies

Louisiana State University And A&M College
Baton Rouge, LA
05.2018

Bachelor of Science - Business & Political, International Studies

Southeastern Louisiana University
05.2015

High School Diploma -

Pass Christian High School
Pass Christian, MS
05.2014

AP -

Pass Christian High School
Pass Christian, MS
05.2014

Skills

  • SAP
  • Project Management
  • Architecture & Graphics Design Software Development Specialist
  • Administrative
  • Web Application Design
  • New Hire Retention
  • Event Planning and Assistance
  • Data Analytics
  • Social media Expert
  • Content Development
  • Market Trend Analysis
  • Staff Training and Development
  • Effective Communicator and Public Speaker
  • New Technologies
  • Revenue Management

Certification

  • Train The Trainer, Hilton - 2022
  • CPR Certified
  • Workplace Harassment Prevention, Hilton - 2022
  • Sex Trafficking Prevention/Awareness, Hilton - 2022

Timeline

Graphic Design & Architecture Project Manager

A&e Design Group
12.2022 - Current

Executive Administrative Assistant

Hilton
01.2022 - 12.2022

Veterinary Practice Coordinator

Shiloh Veterinary Hospital
12.2020 - 08.2021

Production Lead/Event Coordinator/Artist Support

Bass Valley Productions
01.2020 - 12.2020

Executive Manager

Lolo/Perla
01.2020 - 12.2020

Assistant Manager

The North Face
10.2018 - 12.2020

Engagement Director/Paralegal Assistant

Richard Ducote Law Firm
03.2018 - 10.2018

Judicial Campaign Manager

Ducote For Justice
03.2018 - 10.2018

Leasing Realty Agent/Graphic Design Lead

The Scion Group
12.2016 - 04.2017

Management Intern/Assistant Floating Multi Service Banker

Hancock-Whitney Bank Data Center
09.2014 - 05.2016

Remote Guest Relations & Marketing Lead

Antique Fan Repair
08.2013 - 12.2020

BBA - Business & Political Science, International Studies

Louisiana State University And A&M College

Bachelor of Science - Business & Political, International Studies

Southeastern Louisiana University

High School Diploma -

Pass Christian High School

AP -

Pass Christian High School

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Victoria SmothersProject Manager