Victoria Sosa
Northglenn,Colorado
Summary
Highly motivated and enthusiastic individual with a strong work ethic, eager to acquire new skills and adapt to various job requirements. Flexible and willing to work varied schedules, I thrive in team-oriented environments and take ownership of my daily tasks and responsibilities. With a strong focus on collaboration, accountability, and continuous learning, I am dedicated to delivering high-quality results and contributing to the success of the organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Water Damage Supervisor
Fieldworks Solutions
Ronan, Montana
08.2020 - Current
- 1
- Leadership skills: Ability to manage and train a team, delegate tasks, and make decisions. 2
- Communication skills: Effective communication with customers, team members, and insurance companies. 3
- Assessment and problem-solving skills: Ability to evaluate damage, identify solutions, and develop restoration plans. 4
- Attention to detail: Meticulous documentation and record-keeping. 5
- Time management and organization: Ability to prioritize tasks, manage multiple projects, and meet deadlines. 6
- Customer service skills: Empathy, professionalism, and a focus on customer satisfaction. 7
- Technical skills: Familiarity with equipment, software, and technologies used in water damage restoration. 8
- Safety awareness: Knowledge of safety protocols and ability to ensure a safe working environment. 9
- Adaptability and flexibility: Ability to respond to emergencies, work varying schedules, and adapt to changing situations. 10
- Certifications and training: Industry-recognized certifications, such as IICRC (Institute of Inspection, Cleaning and Restoration Certification) or equivalent.
Housekeeper
Disneyland Resort
Orlando, Florida
12.2019 - 07.2020
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Organized closets with hangers for guests' clothing items.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Disinfected telephones, light switches and other frequently touched objects.
Education
High School Diploma -
Colegio Salesiano San Luis
Merida, Venezuela01.2017
Skills
- Professionalism
- Negotiation
- Problem-Solving
- Organizational Skills
- Relationship Building
- Team Collaboration
- Self Motivation
- Excellent Communication
- Adaptability
- Public Speaking
- FLUENT IN [Spanish]
- Friendly, Positive Attitude
Certification
Water Damage Technical
Professional References
Fieldworks Solutions
- FULL NAME Ryan Marquez
- PHONE NUMBER 4846887968
- RELATIONSHIP HUMAN RESOURCES
PERSONAL REFERENCES
- FULL NAME Saul Sanchez
- PHONE NUMBER 3057241317
- RELATIONSHIP FRIEND
- FULL NAME Kaileth Casanova
- PHONE NUMBER 7132988377
- RELATIONSHIP FRIEND
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Water Damage Supervisor
Fieldworks Solutions
08.2020 - Current
Housekeeper
Disneyland Resort
12.2019 - 07.2020
High School Diploma -
Colegio Salesiano San Luis
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