Victoria Stevens
Forth Worth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Car Salesperson
Ford
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Manager
Pizza Hut
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Leasing Consultant
Cushman & Wakefield
01.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Lease agreements
- Phone and email etiquette
- Leasing and sales
- Clear communication
- Closing techniques
- Property marketing
- Market research
- Team leadership
- Decision-making
- Relationship building
- Task delegation
Certification
Management
Timeline
Leasing Consultant
Cushman & Wakefield
01.2024 - Current
Management
Car Salesperson
Ford
Manager
Pizza Hut
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