VICTORIA STULLER
Charlton,MA
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
7
7
years of professional experience
Work History
Bartender
Chili's Restaurant
Auburn, MA
11.2025 - Current
- Crafted and served a diverse range of cocktails and beverages, enhancing guest satisfaction.
- Managed inventory levels, ensuring availability of popular spirits and ingredients.
- Trained new staff on bartending techniques and customer service standards.
- Developed seasonal drink menus, incorporating local flavors to attract customers.
- Established strong rapport with regular customers, fostering loyalty and repeat business.
- Provided exceptional customer service while efficiently handling high-volume orders during peak hours.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
Bartender
Sturbridge Seafood
Sturbridge, MA
08.2023 - 01.2026
- Delivered attentive, personalized service, consistently exceeding guest expectations.
- Maintained expertise in allergen protocols, ensuring guest safety and compliance.
- Designed and crafted signature cocktails to enhance guest experience and sales.
- Assisted with bar organization and cleanliness to support smooth operations.
Bartender
Teddy’s
Sturbridge, MA
09.2020 - 09.2023
- Completed accurate opening and closing duties, ensuring operational readiness.
- Maintained a clean, organized, and fully stocked bar environment.
- Focused on creating a welcoming atmosphere that generated repeat customers.
- Crafted signature cocktails and beverages according to established recipes and customer preferences.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Implemented process improvements to streamline beverage preparation times during peak hours.
- Collaborated with kitchen staff to ensure timely service and accuracy of drink orders.
Bar Manager
Beer Garden
Worcester, MA
04.2019 - 08.2020
- Oversaw daily bar operations, ensuring seamless guest experiences.
- Managed ordering for 56 draft beers (36 rotating), maintaining variety and quality.
- Handled hiring, onboarding, and scheduling for bar staff.
- Created and implemented a profitable specialty cocktail program.
- Controlled beverage costs through effective inventory management.
Education
Associate of Arts - Psychology
Quinsigamond Community College
Worcester, MA2020
Skills
- Mixology & Cocktail Program Development
- Guest Experience & Customer Retention
- Inventory Management & Cost Control
- Staff Training & Team Leadership
- POS Systems & Cash Handling
- Strong Communication & Organization
- Strong multitasking
- Highly reliable
- Team player attitude
- Complex Problem-solving
- Service-oriented mindset
Timeline
Bartender
Chili's Restaurant
11.2025 - Current
Bartender
Sturbridge Seafood
08.2023 - 01.2026
Bartender
Teddy’s
09.2020 - 09.2023
Bar Manager
Beer Garden
04.2019 - 08.2020
Associate of Arts - Psychology
Quinsigamond Community College