Victoria Sullivan
Fleetwood,PA
Summary
I'm a dedicated and outcome-focused professional, known for my strong work ethic and unwavering enthusiasm for learning and excellence across various environments. With a proven track record of goal attainment and fostering positive results through sheer determination, I'm eager to contribute my skills and passion to a vibrant team. I'm particularly drawn to opportunities in tradesmanship, service technician, and handyman services, where my genuine love for the craft perfectly aligns with my drive for success.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Helping Hands
11.2022 - Current
- Support individuals with disabilities in daily activities, including medication administration, implementing treatments, and behavioral plans
- Encourage community participation, maintain detailed documentation, and communicate effectively within the team
- Assist with cleaning tasks, provide transportation to appointments, outings, and shopping, and fulfill additional responsibilities as assigned by the supervisor.
Retail Sales associate
Ross
06.2021 - 11.2021
- Demonstrates professional demeanor by establishing eye contact, extending a warm and courteous greeting to all customers
- Treats colleagues with respect, adheres to company best practices as outlined in various work centers, consistently upholds high standards of efficiency
- Maintains a pristine work area, emphasizing the importance of proper merchandise presentation.
Customer Host/Asset Protection
Walmart
12.2019 - 01.2021
- Upholding regulatory compliance measures and implementing strategies to prevent shrinkage
- Collaborating with law enforcement when required to address and resolve security concerns
- Oversight and scheduling of customer hosts, ensuring their effective supervision and optimal performance.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
Desk Clerk
Eastern University (Warner Library)
08.2018 - 05.2019
- Conduct thorough receipt verification, Assist with return transactions, ensuring adherence to company policies and customer satisfaction
- Contribute to maintaining a clean and safe environment in the front end of the store
- Efficiently handles incoming calls, providing routine information or redirecting inquiries to the appropriate channels.
Education
Certification - Electrical
Berks Technical Institute
Reading, PADiploma -
Pottstown Senior High School
06.2018
No Degree -
Eastern University
05.2018
Skills
- Teamwork and Communication
- Attention to detail
- Safety Compliance
- Advanced Problem-solving
- Adaptability
- Basic Math Skills
- Customer Service
- Initiative
- Dependability
- Patience
- Direct Patient Care
- CPR
- Cash Handling
Hobbies and Interests
- Artistic pursuits: Painting and sketching
- Building and crafting projects at home
- Enjoys fixing and repairing household items
- Passion for tradesmanship and hands-on work
- Familiarity and comfort with various tools
Timeline
Direct Support Professional
Helping Hands
11.2022 - Current
Retail Sales associate
Ross
06.2021 - 11.2021
Customer Host/Asset Protection
Walmart
12.2019 - 01.2021
Desk Clerk
Eastern University (Warner Library)
08.2018 - 05.2019
Certification - Electrical
Berks Technical Institute
Diploma -
Pottstown Senior High School
No Degree -
Eastern University