Victoria Tawes
Jacksonville,FL
Summary
Dedicated and skilled within the medical field. CPR (AED) BLS certified with a strong focus on customer service, patient care, problem-solving, and attention to detail. Proven ability to coordinate patient care and get a specific yet challenging job done.
Overview
7
7
years of professional experience
Work History
Medical Representative
Americas Call Center
Jacksonville, Florida
01.2021 - 10.2024
- Managed patient scheduling and appointment coordination for efficient office operations.
- Handled phone inquiries, providing accurate information to patients and healthcare providers.
- Coordinated special requests and accommodations for guests promptly.
- Provided excellent customer service by addressing guest inquiries quickly.
- Handled complaints professionally with an aim to resolve issues quickly.
- Collaborated with healthcare teams to coordinate patient care and treatment strategies.
Makeup Consultant
Sephora
Jacksonville, Florida
01.2018 - 03.2020
- Maintained product displays to ensure an engaging shopping environment.
- Assisted customers in selecting products that matched their skin tones and preferences.
- Collaborated with team members to promote seasonal collections and events.
- Educated clients on skincare regimens and makeup application methods.
- Managed inventory by restocking shelves and organizing product backstock.
- Communicated effectively with colleagues in order to coordinate daily operations within the store and counter.
Education
High School Diploma -
Fletcher
Jacksonville Beach, FL05-2014
Skills
- Medical terminology
- Product knowledge
- Customer relationship management
- Attention to detail
- Problem solving
- Customer service
- Inventory management
- Goal-oriented mindset
- Work prioritization
- Analytical thinking
- Electronic medical records
Affiliations
- I'm an empathetic and goal-driven person who's always looking for ways to grow whether that's in my personal life, career, or garden. I have a big love for growing flowers, soaking up the sun, and appreciating life's simple joys. I thrive when I'm working towards something meaningful, and I'm happiest when I can share that passion with others.
Accomplishments
- I've been recognized in a variety of areas, including pageants, fashion shows, and school talent competitions. These experiences taught me confidence, poise, and the value of hard work, and they've fueled my love for performing, creativity, and personal growth.
Timeline
Medical Representative
Americas Call Center
01.2021 - 10.2024
Makeup Consultant
Sephora
01.2018 - 03.2020
High School Diploma -
Fletcher