Victoria Thompson
Jewels Osco
Hobart,IN
9
Years of experience
Professional driver with strong focus on safety, punctuality, and customer satisfaction. Skilled in navigating diverse routes, managing schedules, and maintaining vehicle upkeep. Effective team collaborator, adaptable to changing needs, and consistently reliable. Enthusiastic about achieving goals and delivering outstanding results.
Work History
Certified Pharmacy Technician
2 Years 3 Months- Filled medication orders accurately and efficiently for diverse patient populations.
- Assisted pharmacists in compounding medications, ensuring compliance with safety standards.
- Managed inventory levels, performing regular stock checks to minimize waste and shortages.
- Educated patients on proper medication usage, enhancing adherence and understanding of prescriptions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
3 Years 10 Months- Verified prescription accuracy and resolved discrepancies to ensure patient safety.
- Assisted pharmacists in medication preparation and dispensing processes.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Educated patients on medication usage, potential side effects, and interactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Processed prior authorization requests efficiently to ensure timely medication access for patients.
- Reviewed clinical documentation to assess compliance with insurance requirements, improving approval rates.
- Utilized pharmacy management software to track and document authorization statuses accurately.
- Improved patient outcomes by accurately processing prior authorization requests and collaborating with healthcare providers.
- Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
Certified Pharmacy Technician
2 Years 7 Months- Performed regular audits to maintain compliance with state regulations and company policies.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Trained and mentored junior pharmacy technicians on best practices and protocols.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
Pharmacy Technician Trainee
2 Years 9 Months- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained cleanliness and organization of pharmacy work areas to ensure operational efficiency.
- Processed prescription orders using pharmacy management software to enhance workflow accuracy.
- Educated patients on medication usage and side effects, fostering informed decision-making.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Provided exemplary customer service while addressing patient questions or concerns regarding medications or therapy plans, fostering trust in the pharmacy''s services.
Education
High School Diploma
No Degree - Criminal Justice
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Supply restocking
Physical fitness
Time management
Strong communication skills
Adaptable and flexible
Materials handling and transport
Loading and unloading proficiency
Workplace cleanliness maintenance
Scheduling proficiency
Equipment operation
Route planning
Route Planning Knowledge
Package handling
Workplace safety
Adherence to policies
Supply management
Sorting procedures
Delivery routes
Timeline
Certified Pharmacy Technician
NorthShore Health Centers
06.2024 - CurrentRead More
Pharmacy Technician
Jewels Osco
11.2022 - CurrentRead More
Certified Pharmacy Technician
Munster Community Hospital
03.2020 - 10.2022Read More
Pharmacy Technician Trainee
Walgreens
04.2017 - 01.2020Read More
Indiana University, Purdue University Indianapolis
No Degree from Criminal Justice
Read More
Merrillville High School
High School Diploma
Read More