Victoria Tomlinson
Apex,NC
Summary
Dynamic retail management professional with a proven track record at Riverwild, excelling in customer engagement and sales strategy implementation. Skilled in Microsoft Office Suite and team collaboration, I have successfully optimized operations and enhanced customer experiences, driven revenue growth and fostering strong vendor relationships.
Overview
5
5
years of professional experience
Work History
Retail Management Coordinator
Riverwild
Clayton, North Carolina
08.2024 - Current
- Supported daily retail operations, including inventory management, merchandising, and customer engagement.
- Coordinated with management to implement sales strategies, track performance metrics, and improve customer experiences.
- Working alongside accounting to organize financial spreadsheets, track costs, and assist with billing.
- Managed and optimized the Shopify storefront.
- Maintained communication with vendors regarding supplies and services.
Retail Management Intern
Riverwild
Clayton, NC
05.2024 - 08.2024
- Assisted with setup, operations, and customer engagement at farmers' markets and the North Carolina State Fair to support sales initiatives and achieve revenue goals.
- I worked under the VP of Brand Operations and assisted with operations for all sales locations for the company.
- Coordinated new sales strategies and implemented new inventory and logistics SOPs.
Barista
Starbucks
Greenville, North Carolina
08.2022 - 05.2024
- Collaborated with team members to ensure efficient service during peak hours.
- Monitored inventory levels and restocked supplies as needed throughout shifts.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Food and Beverage Attendant
Neuse Country Club
Clayton, North Carolina
06.2021 - 08.2021
- Collaborated with kitchen staff to ensure timely order delivery to guests.
- Handled cash transactions accurately while managing the point-of-sale system.
- Served food and beverages according to club standards and guest preferences.
Homeschool Educator
Private Instructor
Clayton, North Carolina
09.2020 - 05.2021
- Developed personalized lesson plans catering to individual learning styles.
- Facilitated engaging educational activities promoting critical thinking skills.
- Created a nurturing learning environment fostering student independence and curiosity.
Education
Bachelor of Interdisciplinary Studies -
University of North Carolina At Pembroke
Pembroke, NC12-2026
Coursework in General Studies -
East Carolina University
Greenville, NCSkills
- Microsoft Office Suite
- Customer service and sales
- Event planning and coordination
- Retail operations and marketing
- Team collaboration and leadership
- Childcare services
- Website administration
Volunteer Experience
One Compassion, Clayton, NC, Helped with 'One Table' serving the community of Johnston County with a meal once a month., Assisted organizing fundraisers and events with the One Compassion team., Volunteered with OC Fest, a Christian community festival.
Timeline
Retail Management Coordinator
Riverwild
08.2024 - Current
Retail Management Intern
Riverwild
05.2024 - 08.2024
Barista
Starbucks
08.2022 - 05.2024
Food and Beverage Attendant
Neuse Country Club
06.2021 - 08.2021
Homeschool Educator
Private Instructor
09.2020 - 05.2021
Bachelor of Interdisciplinary Studies -
University of North Carolina At Pembroke
Coursework in General Studies -
East Carolina University