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Victoria Torres
Business Administrator/Office Assistant
Harlingen,TX
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work History
Office Assistant Extern
Harlingen Environmental Health Department
Harlingen, TX
09.2021 - 10.2021
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
Assistant Manager
Lonnie Schneider
Harlingen, TX
12.1991 - 03.2020
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Reviewed and resolved differences between accounting information and cash drawer.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
BAS Certificate of Completion - Business Administration
Southern Careers Institute
Harlingen, TX 10.2020 - 10.2021
Courses - Teacher's Assistant Program
Texas State Technical College - Harlingen
Harlingen, TX 08.2008 - 12.2008
Courses - Office Management
Texas State Technical College - Harlingen
Harlingen, TX 03.1999 - 03.2000
GED -
Texas State Technical College - Harlingen
Harlingen, TX 01.1995 - 03.1996
Skills
Business administration
Bookkeeping
Administrative support
Office administration
Customer assistance
Drawer management
Customer Relations
Money handling
Bill computation
Compliance standards
Accurate money handling
Software
Excel
E-Gov
Windows
Timeline
Office Assistant Extern
Harlingen Environmental Health Department
09.2021 - 10.2021
BAS Certificate of Completion - Business Administration
Southern Careers Institute
10.2020 - 10.2021
Courses - Teacher's Assistant Program
Texas State Technical College - Harlingen
08.2008 - 12.2008
Courses - Office Management
Texas State Technical College - Harlingen
03.1999 - 03.2000
GED -
Texas State Technical College - Harlingen
01.1995 - 03.1996
Assistant Manager
Lonnie Schneider
12.1991 - 03.2020