Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Torres

Hudson Oaks ,TX

Summary

Results-driven office manager with strong billing coordination, claims processing, and customer relations skills. Proven ability to enhance office efficiency and ensure seamless patient care coordination.

Overview

19
19
years of professional experience

Work History

Office Manager / Billing Coordinator

Hometown Dental
Fort Worth, Texas
10.2006 - Current
  • Managed daily office operations and coordinated patient schedules efficiently.
  • Trained new staff on office procedures and patient interaction protocols.
  • Processed dental claims and managed insurance verifications for multiple providers.
  • Organized staff meetings to discuss office policies and updates regularly.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Coordinated with dental staff to clarify treatment plans and coding procedures.
  • Managed all payments processing, invoicing and collections tasks.

Education

RDA -

Career Centers of Texas
01-2006

High School Diploma -

Trimble Tech High School
01-2002

Skills

  • Billing coordination
  • Claims processing
  • Insurance verification
  • Office administration
  • Customer relations
  • Payroll processing
  • Staff hiring
  • Office management
  • Scheduling

Timeline

Office Manager / Billing Coordinator

Hometown Dental
10.2006 - Current

RDA -

Career Centers of Texas

High School Diploma -

Trimble Tech High School

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