VICTORIA URGILES
HOCKLEY,TEXAS
Summary
Offers a strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.
Overview
16
16
years of professional experience
Work History
Nurse Extern
HCA North Cypress Hospital
12.2023 - Current
- Responsible for the care of up to 12 patients at any given time.
- Assist with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assist with patient ambulation and use of mobility assistance aids to reduce risks.
- Document and communicate patient information in the EMR system for accurate tracking.
- Monitor and document patient intake and output levels and reported concerns to the care team.
Personal Assistant
New Home Star Empire Communities Dellrose
11.2020 - 03.2021
- Answered phone calls for potential buyers
- Set appointments for model home viewings
- Conducted viewings for model home
- Managed calendar for Sales Manager
- Followed up with existing customers to increase purchases of new homes
Personal Assistant
Ziev Futur LLC
01.2019 - 12.2020
- Made outbound cold calls
- Assisted existing customers with medical/life insurance questions
- Contacted potential customers via telephone, email and in-person inquiries
- Scheduled demonstrations for Senior Medicare benefits
- Contact customers to inform about their plans with Medicare/ Humana/ Aetna, BCBS
Business Developer
Zermat USA
09.2014 - 03.2020
- Collaborated with other corporate departments to develop effective business strategies
- Used well-developed public speaking skills to pitch business development ideas to company executives and present information to prospective customers
- Contacted potential customers via telephone, email and in-person inquiries
- Attended conferences and trade association meetings to represent company and promote products
- Followed up with existing customers to increase purchases of products and services
Manager
Kalon MedSpa
09.2008 - 05.2014
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Managed day-to-day operations, including supervision and assignment delegation for 7-member team
- Executed new training initiative to improve skills and develop leaders from within
- Maintained open and professional team relationships to quickly identify and resolve issues
- Trained current employees on additional job positions to maintain coverage of roles at all times
- Coached new team members on job tasks and performance strategies
Education
Bachelors of Science Nursing - Nursing
Western Governors University
Salt Lake City, UT09.2024
Associate of Science -
Lone Star College System Cy-Fair
12.2018
Skills
- BCLS / First Aid
- PALS
- ACLS
- Perform well in high-demand, fast-paced environments
- High-energy attitude
- Direct Patient Care
- Team Collaboration
- Catheter Care
- Mobility Assistance
- Family Education
- Patient Needs Assessment
Languages
Spanish
Native or Bilingual
Additional Information
Fundamentals of Nursing Memorial Hermann Greater Heights 60 Hours
Medical/ Surgical Nursing Memorial Hermann Greater Heights 60 Hours
Advanced Medical/ Surgical Nursing Memorial Hermann Greater Heights 72 Hours
Mental Health Nursing Westpark Springs Hospital 72 Hours
Obstetric Nursing Ben Taub Hospital 36 Hours
Pediatric Nursing Nexus Hospital 36 Hours
Community Health Nursing Harris Health & Food Bank of Houston 90 Hours
Critical Care Nursing Memorial Hermann Greater Heights 72 Hours
Nursing Role Transition Memorial Hermann Greater Heights 180 Hours
Timeline
Nurse Extern
HCA North Cypress Hospital
12.2023 - Current
Personal Assistant
New Home Star Empire Communities Dellrose
11.2020 - 03.2021
Personal Assistant
Ziev Futur LLC
01.2019 - 12.2020
Business Developer
Zermat USA
09.2014 - 03.2020
Manager
Kalon MedSpa
09.2008 - 05.2014
Bachelors of Science Nursing - Nursing
Western Governors University
Associate of Science -
Lone Star College System Cy-Fair
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