Victoria Valdez
Temple,TX
Summary
Diligent Orthodontic Assistant with background in providing quality patient care and maintaining clinic flow. Strong skills in patient education, orthodontic appliance adjustments, and digital radiography. Demonstrated talent for building relationships with patients to ease fears and create positive experiences. Previous work includes significant contributions to improving the efficiency of office operations.
Overview
4
4
years of professional experience
Work History
Orthodontic Assistant
Avery Orthodontics
Cedar Park, Texas
10.2024 - Current
- Performed direct and indirect bonding of bracket to both current and newly starting patients
- Fluent in Itero scanning for Invisalign, IDB starts, Vivera/removable retainers and bonded appliances
- Deliver clear and thorough instruction of procedures to both patient and parents while maintaining a fun a welcoming experience in a timely fashion within appointment time window
Treatment Coordinator
Aspire Dental
Austin, TX
02.2024 - 09.2024
- Maintained multi-doctor schedule for both surgical and general production
- Negotiated dollar amounts between practice and patient to achieve patient placement on schedule
- Logged and maintained flow and intake of patient removable and fixed appliances between practice and dental laboratories
- Performed all insurance verification and and submitions of pre-determinations for pending treatment prior to patient appointments
Front Office/Orthodontic Assistant
Austin Family Orthodontics
Austin, TX
03.2021 - 10.2023
- Maintained multi-line phone and patient flow
- Performed insurance verification prior to patient appointment
- Created and presented treatment contract ensuring patient obtained a thorough understanding of pending treatment
- Charted patient records and assisted in orthodontic treatment
- Created removeable appliance using laboratory hardware
- Maintained and performed sterilization of dental instruments
- Performed and captured panoramic and cephalometric images
Front Office Coordinator
Hilde Family Dentistry
Burlington, WA
12.2020 - 03.2021
- Assisted in organization of daily staff meetings
- Obtained patient records and insurance verification prior to appointments
- Maintained a clean and welcoming front lobby
- Coordinated scheduling of patient pending treatment and new patient flow
- Maintained and balanced cash and credit card daily intake
Education
Business Management -
Ashworth University
02.2025
James Madison -
Norcross, GA02.2017
Skills
- Organizational Skills
- Charting
- Time Management
- Record Keeping
- Eaglesoft
- Dentrix
- Cloud Computing
- Itero scanning
- Dolphin Management
- Records/CBCT scanning
- Indirect Bonding
Timeline
Orthodontic Assistant
Avery Orthodontics
10.2024 - Current
Treatment Coordinator
Aspire Dental
02.2024 - 09.2024
Front Office/Orthodontic Assistant
Austin Family Orthodontics
03.2021 - 10.2023
Front Office Coordinator
Hilde Family Dentistry
12.2020 - 03.2021
Business Management -
Ashworth University