Victoria Valdez
Wichita,KS
Summary
Detail-oriented Project Manager Assistant skilled in coordinating schedules, monitoring work orders, and maintaining accurate documentation. Communicates effectively with customers, vendors, and service teams to ensure timely project completion. Capable of managing multiple priorities in fast-paced environments while providing essential support to project managers.
Overview
1
1
Language
20
20
years of professional experience
Work History
Orthodontic assistant
Santucci Orthodontics
01.2023 - Current
- Lead clinic trainer
- Equipment sterilization
- Manage inventory of orthodontic supplies, maintaining optimal stock levels for efficiency
- Educate patients on oral hygiene techniques and treatment plans to enhance understanding
- Assist orthodontists in patient procedures, ensuring comfort and safety during treatments
- Manage patient records
Certified Paraoptometric
Wichita Optometry
11.2016 - 05.2022
- Pretested patients
- Scribing
- Assisted doctors in procedures
- Patient check-ins
- Monitored faxes
Medical Assistant & Receptionist
Holy Family Medical
08.2014 - 12.2017
- Checked patients in and out
- Scheduled appointments
- Translated (bilingual)
- Scanning and filing of patient documents
- Use multi-line phones
- Insurance processing
- Data entry
- Obtained patient vitals
- Administered injections
- Phlebotomy
- Perform EKG's
- Assisted providers in procedures
- Run in-house rapid tests, including Strep, UA's, Influenza and more
- Clean and sterilize rooms
Vision Tech
Adventure Dental and Vision
08.2011 - 07.2014
- Assist patients of all ages, newborns to elderly
- Taking history of patient and family
- Check-in patients
- Calling insurance companies, verifying eligibility and coverage
- Scribing for doctors
- Understanding medical terminology
- Coding and billing
- Utilized ICD-9 codes for accurate medical billing and coding
- Assist doctor with in-clinic procedures
- Clean and sterilize rooms
- Send RX to pharmacies
Clerk
Chit Chat Wireless
04.2009 - 07.2011
- Greet & assist an average of 50 customers daily
- Activate phones
- Processed customer transactions efficiently using point-of-sale systems.
- Meet monthly and daily sales goals
- Open and close store
- Help customers upgrade their plans
- Add new customers to existing lines
- Resolve customers issues with billing questions
- Helped customers transfer over from other carriers
- Trained new employees
Internship – Medical Assistant/XMT
Paragyn Surgical
08.2010 - 10.2010
- Rooming patients, vitals, patient history
- Urinalysis, catheter removal, front office procedures
- Sterilization procedures, phone triage, and human relations
Customer Service Representative
KGB
03.2008 - 09.2008
- Provided customer satisfaction by answering phone calls and responding to public inquiries
- Set daily individual and team goals
Pharmacy Technician
Medicine Shoppe Pharmacy
09.2006 - 12.2007
- Maintained inventory by replenishing stock levels
- Assisted with patient inquires
- Sorted and classified prescriptions to be filled
- Became proficient in customer care
- Handle cash and credit card transactions
Education
DAC, RC, CPC, CPR - Dental
Accelerated Dental Assisting Academy
Salina, KS12-2022
Diploma - Medical Assistant/ XMT
Heritage College
Wichita, KS10-2010
Skills
- Bilingual
- Customer service skills
- Collaborative team player
- Effective multi-tasking
- Meticulous attention to detail
- Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Orthodontic assistant
Santucci Orthodontics
01.2023 - Current
Certified Paraoptometric
Wichita Optometry
11.2016 - 05.2022
Medical Assistant & Receptionist
Holy Family Medical
08.2014 - 12.2017
Vision Tech
Adventure Dental and Vision
08.2011 - 07.2014
Internship – Medical Assistant/XMT
Paragyn Surgical
08.2010 - 10.2010
Clerk
Chit Chat Wireless
04.2009 - 07.2011
Customer Service Representative
KGB
03.2008 - 09.2008
Pharmacy Technician
Medicine Shoppe Pharmacy
09.2006 - 12.2007
DAC, RC, CPC, CPR - Dental
Accelerated Dental Assisting Academy
Diploma - Medical Assistant/ XMT
Heritage College