Victoria Valentine
Edwardsville,IL
Summary
Adaptable, collaborative, and solutions-oriented professional with 10+ years of experience and a proven track record of ensuring patient safety and satisfaction. Adept at leveraging excellent communication and interpersonal skills to effectively manage situations with poise and efficiency. Committed to delivering exceptional service while maintaining a high standard of professionalism to achieve success.
Overview
2026
2026
years of professional experience
Work History
Certified Pharmacy Technician
OSF Home Infusion Pharmacy Via Medical Solutions
08.2024 - Current
- Prepared and dispensed medications for patients receiving home infusion therapy, including sterile IV preparations, hazardous medications, and specialty compounded treatments in compliance with USP and standards.
- Compounded total parenteral nutrition (TPN) solutions and other complex formulations with precise measurement and aseptic technique.
- Managed prescription orders from receipt through delivery, ensuring accuracy, timeliness, and adherence to individualized patient treatment plans.
- Maintained comprehensive patient records, documenting preparation details, lot numbers, beyond-use dates, and verification steps.
- Coordinated with pharmacists, nurses, and delivery teams to ensure safe transport and proper administration of medications in the home setting.
- Performed inventory control for specialty infusion drugs and supplies, preventing shortages and maintaining cold chain integrity.
Certified Pharmacy Technician
Springfield Memorial Medical Center Via Aureous Medical (now Medical Solutions)
05.2024 - 08.2024
- Accurately filled and prepared medications for inpatient care, ensuring compliance with hospital protocols and safety standards.
- Utilized automated dispensing systems and pharmacy software to verify and dispense prescriptions.
- Collaborated with pharmacists and nursing staff to facilitate timely medication delivery and address clinical inquiries.
- Maintained inventory control and participated in quality assurance activities to uphold medication safety.
- Stocked, labeled, and inventoried medication to keep accurate records.
Certified Pharmacy Technician
Mercy Hospital St. Louis via Aya Healthcare Staffing
2023 - 2024
- Demonstrated proficiency with the operation of pharmacy automation technology systems and workflow management.
- Prepared compounded medications accurately and efficiently according to established formulas and protocols.
- Maintained a clean and organized compounding area, adhering to all safety and regulatory guidelines.
- Prepared medications for pharmacist verification prior to refill in automated dispensing machines. Packed and labeled medication orders requested from units, includes unit dose packaging products as indicated.
- Assured medications are available for patients by assisting in inventory control including: ordering, checking in orders, stocking shelves, updating the computerized inventory system, rotating stock, processing recalls
- Conducted quarterly inspections of all areas where drugs are stored in the pharmacy for outdated and unusable medications and quarantining them in a separate area from useable stock.
- Delivered patient medication doses to the proper unit area(s) and returns unused or discontinued doses to the pharmacy.
- Retrieves discharged patient medications from storage areas on nursing units to reduce the opportunity for wrong-patient related safety concerns
Certified Pharmacy Technician
Northwestern Memorial Hospital via Aya Healthcare Staffing
01.2023
- Efficiently fills prescriptions for patients to ensure accurate dispensing and timely delivery of medications
- Answers phones, triages questions for nurses and hospital staff, and maintains effective communication with doctors and clinical personnel to verify orders and disseminate crucial patient information
- Successfully verifies medications in a Tech Check Tech role by employing attention to detail to facilitate adherence to safety protocols
- Prepare sterile and non-sterile intravenous medications, utilizing systems such as Meditech, DoseEdge, and Cerner to ensure precise dosage administration
- Refills automated machinery, including Pyxis and Omnicell; Monitors medication inventory to address low stock and depletion; Assigns new medications, pulls and loads medications into machines, and fills and rotates stock in crash carts.
- Facilitates training to new incoming employees on medication handling and safety procedures.
Pharmacy Technician II
Mercy South Hospital
01.2022
- Leveraged knowledge of pharmacy automation technology systems operations and workflow management; Troubleshot automated pharmacy technology and associated software to enhance hospital efficiency and patient satisfaction
- Performed a range of duties to ensure the overall safety and efficiency of pharmaceutical processes, including filling prescriptions, verifying medication orders, and executing inventory control procedures
- Engaged in continuous improvement initiatives to enhance patient satisfaction by identifying and implementing innovative solutions, refining processes, and incorporating feedback to ensure the delivery of high-quality and patient-centered care
Certified Pharmacy Technician
Advocate Illinois Masonic Medical Center
01.2022 - 01.2023
- Filled and labeled individual medications based on computer-generated medication profiles; Packaged medications into unit-of-use forms and maintained a detailed log for each preparation to uphold safety standards
- Transported medications to nursing units and managed the retrieval of discontinued medications from automated dispensing cabinets; Upheld optimal inventory levels in automated dispensing cabinets and rotated floor stock to minimize the risk of outdated medications
- Conducted quality assurance checks on medications by performing unit inspections and emergency cart evaluations
- Adhered to protocols in managing and maintaining security for controlled substances; Reconciled dispensed controlled substances, and accounted for transactions involving expired, wasted, and returned items
- Accurately recorded patient charges and credit information by entering data into the computer system
Unit Coordinator
Barnes Jewish Hospital
01.2020 - 01.2022
- Provided clerical support to clinical operations by transcribing physician orders accurately and ensuring timely notification of STAT orders to the relevant nursing staff to facilitate prompt coordination of tests and procedures
- Communicated new orders to the healthcare team to cultivate collaboration and coordination of patient care
- Greeted patients and visitors, handled telephone calls, filing, distributed mail, and performed administrative duties to create a welcoming and organized environment
- Facilitated patient care continuity by scheduling follow-up appointments and monitoring patient disposition in EPIC
Certified Pharmacy Technician
University of Kentucky Healthcare
01.2015 - 01.2020
- Implemented effective inventory management practices through weekly cycle counts to ensure supply levels were consistently maintained
- Orchestrated the s preparation, verification, and distribution of daily prescriptions in a 845-bed hospital, utilizing automated dispensing systems such as Pyxis and Talyst
- Maintained compliance with proper drug storage procedures, registries, and records for controlled substances
- Prepared compound medications following established standard procedures; Served as a preceptor to guide and mentor new and less experienced staff members to enhance performance and productivity
Education
Bachelor of Arts - Early Childhood Education & Family Relations
Kentucky State University
Frankfort, KY05.2015
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook),
- Google Drive (Docs, Sheets, Slides, Forms),
- Epic, DoseEdge, Talyst, Omnicell, Pyxis
- Strong attention to detail
- Effective problem resolution
- Customer engagement
- Effective team engagement
- Workflow optimization
- Drug storage procedures
- Pharmacy law compliance
- Sterile procedure expertise
- Data entry
- Multitasking and organization
Areas of Expertise
Team Collaboration | Safety Operations | Compliance | Customer Service Delivery | Interpersonal Skills | Company Policy & Procedure | Conflict Resolution | Customer Engagement | Performance Standards | Emergency Protocols | Training | Data Analysis & Entry
Timeline
Certified Pharmacy Technician
OSF Home Infusion Pharmacy Via Medical Solutions
08.2024 - Current
Certified Pharmacy Technician
Springfield Memorial Medical Center Via Aureous Medical (now Medical Solutions)
05.2024 - 08.2024
Certified Pharmacy Technician
Northwestern Memorial Hospital via Aya Healthcare Staffing
01.2023
Pharmacy Technician II
Mercy South Hospital
01.2022
Certified Pharmacy Technician
Advocate Illinois Masonic Medical Center
01.2022 - 01.2023
Unit Coordinator
Barnes Jewish Hospital
01.2020 - 01.2022
Certified Pharmacy Technician
University of Kentucky Healthcare
01.2015 - 01.2020
Certified Pharmacy Technician
Mercy Hospital St. Louis via Aya Healthcare Staffing
2023 - 2024
Bachelor of Arts - Early Childhood Education & Family Relations
Kentucky State University
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