Victoria Valenzuela
Odessa,TX
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in AP/AR at 3D Hotshot Service LLC. Proven ability to streamline processes and enhance customer service efficiency, leveraging QuickBooks for accurate financial management. Recognized for attention to detail and effective communication in fast-paced environments.
Overview
16
16
years of professional experience
Work History
AP/AR
3D Hotshot Service LLC.
Odessa, TX
11.2023 - Current
- Ability to work in a face paced environment
- Accounts receivable & Accounts payable
- Ifta fillings
- New Mexico permits
- Usage of TX Fleet for apportioned plates
- Audit invoices & payroll
- Some payroll experience
- Invoicing on quickbooks, and some experience with cassport & open invoice
Customer Service Representative
The McCreless Company
Odessa, TX
12.2009 - 02.2016
- Managed inbound and outbound emails to support effective communication. Assisted customers through multiple line calls. Provided assistance to team members during peak periods.
- Streamlined customer inquiry and order placement processes to improve service efficiency.
- Streamlined order processing and oversaw customer transactions with precision.
- Streamlined data entry processes for customer information pertaining to shipments and orders.
- Oversaw cash drawer operations, ensuring precise transaction processing and secure fund management.
- Leveraged QuickBooks to oversee financial transactions and optimize accounting workflows.
Education
High School Diploma -
Odessa High School
Odessa, TX2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
Timeline
AP/AR
3D Hotshot Service LLC.
11.2023 - Current
Customer Service Representative
The McCreless Company
12.2009 - 02.2016
High School Diploma -
Odessa High School