Victoria Vanderheyden
Summary
Highly motivated and committed Medical Assistant intern with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional who will bring positive and upbeat environment with excellent customer service skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Emperian Constar
01.2022 - 12.2024
- Educated customers about billing, payment processing and support policies and procedures.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy.
Shift Supervisor
CVS Pharmacy
01.2021 - 01.2022
- Completed store opening and closing procedures as per company guidelines.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Trained new employees and delegated daily tasks and responsibilities.
Bar Supervisor
Moody Gardens Colonel Paddleboat
01.2019 - 01.2021
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Handled cash accurately and prepared nightly deposits.
- Closed out cash register and prepared cashier report at close of business.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Education
High School Diploma -
Texas City Highschool
05-2017
Skills
- Active listening
- Problem resolution
- Multitasking Abilities
- Attention to detail
- Dedicated team player
- Compassionate
Certification
- Basic Life Support Certification
Timeline
Customer Service Representative
Emperian Constar
01.2022 - 12.2024
Shift Supervisor
CVS Pharmacy
01.2021 - 01.2022
Bar Supervisor
Moody Gardens Colonel Paddleboat
01.2019 - 01.2021
High School Diploma -
Texas City Highschool
Similar Profiles
ALEJANDRA GOMEZALEJANDRA GOMEZ
Customer Account Representative at Empereon ConstarCustomer Account Representative at Empereon Constar
Peter TausPeter Taus
Construction Laborer/Operator/Driver at Constar IncConstruction Laborer/Operator/Driver at Constar Inc
Ricardo AlvarezRicardo Alvarez
Debt Collector Agent at Empereon-ConstarDebt Collector Agent at Empereon-Constar
Kyra FieldsKyra Fields
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T