Victoria Van Wormer
KeyBank
Cobleskill,NY
1
Certification
7
Years of experience
Dynamic banking professional with a proven track record at KeyBank, excelling in transaction processing and customer relationship development. Recognized for enhancing service quality and training new staff, while maintaining compliance with banking regulations. Adept at problem-solving and fostering trust, ensuring a seamless customer experience in high-volume environments.
Work History
Bank Teller/TOA
2 Years 7 Months- Processed financial transactions efficiently while ensuring compliance with bank policies.
- Assisted customers with account inquiries, providing timely and accurate information.
- Maintained cash drawer accuracy and balanced transactions at the end of each shift.
- Identified and resolved customer concerns, enhancing overall service quality.
- Collaborated with team members to streamline workflow and improve operational efficiency.
Title Clerk
1 Year 3 Months- Processed vehicle titles and registrations accurately to ensure compliance with state regulations.
- Coordinated documentation for vehicle sales, ensuring timely processing and customer satisfaction.
- Verified accuracy of vehicle identification numbers (VIN) against documentation to prevent errors.
- Collaborated with finance department to streamline title transfer processes and improve workflow efficiency.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Title Clerk
9 Months- Processed vehicle title paperwork for accuracy and compliance with state regulations.
- Coordinated title transfers, ensuring timely completion of transactions.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Title Clerk
8 Months- Processed vehicle title paperwork for accuracy and compliance with state regulations.
- Coordinated title transfers, ensuring timely completion of transactions for customer satisfaction.
- Reviewed and verified documentation to prevent errors in title issuance and registration.
DMV Title Clerk
1 Year 6 Months- Processed vehicle title applications efficiently and accurately to ensure compliance with state regulations.
- Maintained detailed records of transactions within DMV database, enhancing data integrity and retrieval efficiency.
- Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
- Maintained positive working relationships with local dealerships, fostering open communication channels for streamlined transactions.
Education
GED
Skills
Attention to detail
Professionalism and courtesy
Money handling
Deposit and withdrawal management
Patience and empathy
Listening and comprehension
Relationship building
Data entry efficiency
Regulatory compliance
Fraud detection
Problem-solving
Time management
Multitasking and organization
Clear communication
Conflict resolution
Trustworthiness and integrity
Certification
NYS Notary Public
Timeline
Bank Teller/TOA
KeyBank
02.2024 - CurrentRead More
Title Clerk
Mohawk Honda
08.2022 - 11.2023Read More
Title Clerk
Copart Auto Auctions
11.2021 - 08.2022Read More
Title Clerk
Goldstein Subaru
02.2021 - 10.2021Read More
DMV Title Clerk
Schoharie County DMV
07.2019 - 01.2021Read More
Scotia-Glenville CSD
GED
Read More