Proven logistics coordinator with a strong background in inventory management and vehicle inspection. Skilled in safety compliance and customer relationship management, driving improvements in service quality and operational efficiency.
Overview
7
7
years of professional experience
Work History
Car Distributors
Managed Labor Solutions
Irving, Texas
11.2024 - Current
Managed inventory and ensured timely delivery of products.
Operated delivery vehicles to transport goods safely and efficiently.
Ensured compliance with traffic laws and safety regulations during all deliveries.
Inspected truck for defects and safe operating condition before, during and after trips.
Customer Service Representative
Continuum Global Solutions
Madison, Mississippi
06.2021 - 02.2024
Assisted customers with inquiries and resolved issues efficiently.
Managed customer accounts and maintained accurate records.
Collaborated with team members to enhance service quality and customer satisfaction.
Trained new representatives on company policies and procedures.
Developed training materials to enhance call center staff knowledge and skills.
Conducted engaging training sessions for new and existing employees.
Developed and implemented training programs that increased knowledge and skills of new call center employees.
Supervised daily operations of call center teams, ensuring consistent service quality and adherence to company standards.
Participated in hiring interviews and selection process for new team members.
General Production Worker
Tyson Foods
Carthage, Mississippi
03.2019 - 02.2021
Operated machinery for meat processing and packaging.
Inspected product quality throughout production process to uphold company standards.
Ensured cleanliness and organization of work area to promote safety and efficiency.
Followed all standard operating procedures to meet company guidelines.
Monitored inventory levels and communicated shortages to supervisors to facilitate timely restocking.
Attended training sessions on proper equipment usage and safety procedures.