Victoria Velazquez

Experienced non clinical healthcare worker with a compassionate attitude towards patient care and I believe every position is important in the the overall success of patients outcomes. I am seeking a full time position and environment that resonates with my attitude towards patient care.

• Keck Medicine of USC, 11/01/2010, 01/05/2023, OR Computer Lead Analyst / Surgical Coordinator/ OR Secretary, Proficient Surgery Scheduler and well versed in all Surgical Specialties we service, Covered the Office Lead to ensure daily operations ran smoothly, One of the resources to Scheduling Department for knowledge of resources, processes and procedures, Avid problem solver and effective communicator, Collaborated with OR Charge Nurses and Service Leaders as a Liaison to relay pertinent information to the appropriate staff to coordinate and finalize the OR Schedule to help expedite or resolve conflicts, OR Secretarial support to Charge Nurse Manager, OR Board Runners and Nursing Staff
• Little company of Mary Hospital- Providence Healthcare, 07/01/2006, 2010, Office Supervisor- Surgery Scheduling and Billing Department, Supervise and coordinate activities of workers, Plan, prepare and devise work schedules and duties, Train and instruct employees, Observes and evaluate workers performance, Kronos timecard correction and approvals, Communicate with other departments and management to resolve problems and expedite work, Help workers in resolving problems and completion of work, Resolve complaints and assist in the development of process improvement strategies, Requisition and purchase supplies, Picis system administrator for Surgery scheduling and billing program, Prepares meeting agenda and minutes, Charge Audits
• Tenet healthcare, 2001, 2006, Unit coordinator Surgical Services, Maintain staff files, Keeps the director of surgery informed of any problems, Compile data and provides various reports as directed by surgery director, Maintain policy and procedure manuals for all departments, Maintain and notify appropriate departments of changes in schedule, Kronos time card correction and approvals, Gathers and inputs performance improvement data, Organize and participate in performance improvement committee, OR Connexions systems administrator
• Tenet Healthcare, 2001, 2004, Surgery Scheduler, Accurately Input surgery request into computer allotting sufficient time for procedure, Call vendors in a timely manner when special equipment or implants requested, Enter post-operative data, Billing of surgical procedures and implants, Daily preparation and distribution of surgery schedule, Obtaining and distributing anesthesia assignments, Prepare on call sheets for house supervisor, Maintain and report on monthly case activity statistics
• Pad S. Krishna, MD Orthopedic Surgeon, 1997, 2001, Lead Front and Back Office Medical Assistant, Orthopedic Surgery Scheduler