Victoria Villanueva
Fort Worth,TX
Summary
Dynamic leader with proven problem-solving skills at Callaway Golf, adept at training teams and enhancing customer service. Bilingual and fluent in both English and Spanish. Proficient in ECC and EWM, I excel in quality assurance and data analysis, driving efficiency and fostering collaboration to achieve organizational goals.
Overview
30
30
years of professional experience
Work History
Lead Distribution
Callaway Golf
Fort Worth, TX
08.2016 - Current
- Train new employees for rapid adaptation to workplace culture
- Provided leadership in problem solving related to customer service issues.
- Provided leadership and direction to the assembly team by setting clear expectations and goals.
- Completed day-to-day duties accurately and efficiently.
- Efficient with ECC, EWM, and S4
- Conducted triage for hard goods
Lead Production
RadioShack
Fort Worth, TX
08.1995 - 07.2015
- Managed workflow on production line
- Facilitated receipt and audited incoming product
- Inventory control every 3 months
Education
High School Diploma -
Diamond Hill Jarvis High School
Fort Worth, TX06-1994
Skills
- Problem-Solving Skills
- Returns Processing
- Order Verification
- Bilingual
- Know Basics in Excel
- Team Building
- Data Analysis
- Quality Assurance
Accomplishments
- Employee of the Month (2x)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Technical Skills
- ECC & EWM
- Microsoft Excel
- Microsoft Teams & Outlook
- Inventory Management Systems
Career Highlights
- Over 20 years of production and logistics experience
- Trusted team leader recognized for problem-solving and mentorship
- Bilingual communicator skilled in high-volume environments
Timeline
Lead Distribution
Callaway Golf
08.2016 - Current
Lead Production
RadioShack
08.1995 - 07.2015
High School Diploma -
Diamond Hill Jarvis High School
Similar Profiles
David KohlbergDavid Kohlberg
Regional Outside Sales Representative at Top Golf Callaway Golf Brands Corp.Regional Outside Sales Representative at Top Golf Callaway Golf Brands Corp.
Glorivy AyalaGlorivy Ayala
Sr. Material Handler at Callaway GolfSr. Material Handler at Callaway Golf
Zoey Ann IbarraZoey Ann Ibarra
Returns Specialist at Callaway GolfReturns Specialist at Callaway Golf
Elisa KisorElisa Kisor
Patient Access Representative at Medmark Treatment CenterPatient Access Representative at Medmark Treatment Center
Jenny GorackeJenny Goracke
C.N.A at Crowley Nursing RehabilitationC.N.A at Crowley Nursing Rehabilitation